Site Quality & Continuous Improvement Lead

SmartRecruiters, Inc.; Pittsburgh, Northern (Allegheny County, KY); Hybrid; USD 74,000 - 116,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

401(k) with company match

Life insurance

Tuition assistance

Parental leave

Job summary

RRD is seeking a quality leader to drive the site Quality Management System (QMS) implementation, maintenance, and continual improvement. You will lead high-impact projects to optimize cost, quality and operational performance, serving as the primary site lead for continuous improvement and mentoring staff in advanced methodologies and change management.

You will influence leadership and partners to embed sustainable best practices, ensuring ISO, cGMP compliance and robust documentation across

Qualifications

• Bachelor degree in discipline related to functional work is required.
• Minimum 5 years of relevant experience including overseeing ISO and cGMP.
• Ability to analyze complex problems and identify critical elements and solutions.
• Strong business acumen and collaborative problem-solving.
• Excellent communication and ability to convey messages clearly.

Responsibilities

• Leads the implementation, maintenance and continual improvement of the site Quality Management System (QMS) and its performance.
• Leads high-impact projects that aim to optimize cost, quality, and operational performance.
• Serves as the primary site lead for continuous improvement, influencing leadership and partners to embed sustainable best practices.
• Mentors and guides other staff, providing expertise in advanced methodologies and change management.
• Acts as a key driver of operational excellence within the site.
• Provides leadership for QMS, ensuring compliance with ISO, cGMP and corporate quality standards
• Provides root cause analysis and corrective/preventive action plan support to site leadership
• Reviews, CAPAs, spoilage incidents, and other errors for designated high risk accounts, and reviews and approves root cause analysis efforts by site leadership, and corrective/preventive actions to ensure the risk of repeat occurrence is reduced or eliminated.
• Oversees internal audits and QMS performance metrics, presenting findings to site leadership through regular Management Reviews
• Develops and deploys advanced process improvement methodologies to optimize cost, quality, and efficiency
• Leads improvement projects, including EHS program development and sustainability for assigned programs
• Monitors quality related training requirements, including maintaining an effective level of trained quality resources
• Ensures conformance with overall company standards relating to documentation and record retention.
• Assists in the identification, development, and implementation of proactive programs designed to reduce injuries.
• Provides expertise in EHS initiatives, including focus groups, safety programs, and change management.

Skills

Quality leadership

ISO knowledge

cGMP experience

Auditing

Communication skills

Problem solving

Analytics

Education

Bachelor degree in discipline related to functional work

Tools

Microsoft Windows/MAC environments

Job description

RRD is seeking a quality leader to drive the site Quality Management System (QMS) implementation, maintenance, and continual improvement. You will lead high-impact projects to optimize cost, quality and operational performance, serving as the primary site lead for continuous improvement and mentoring staff in advanced methodologies and change management.

You will influence leadership and partners to embed sustainable best practices, ensuring ISO, cGMP compliance and robust documentation across