Site Operations Specialist

ASUSTeK Computer Inc.; California (MO); On-site; USD 71,000 - 85,000; Full time

Benefits offered by this job

Comprehensive benefits including bonuses, medical, dental, and vision insurance

Paid Time Off

401(k)

Job summary

ASUSTeK Computer Inc. is seeking a Site Operations Specialist in California to oversee daily operations and vendor coordination related to e-commerce order fulfillment. Responsibilities include monitoring order delivery, managing vendor communications, and ensuring compliance with inventory control. The role requires a Bachelor’s degree or relevant experience, with a salary range of $71,000 to $85,000 annually. Excellent organizational and communication skills are essential for success in this fast-paced environment.

Qualifications

• Bachelor’s Degree or 4 years of relevant experience in logistics or project management.
• 4+ years in a logistics environment with project management experience.
• Strong knowledge of inventory control and compliance.

Responsibilities

• Monitor daily order fulfillment and shipment delays.
• Coordinate with vendors to resolve execution issues.
• Create inventory reconciliation reports.

Skills

Vendor management

Proactive work ethic

Strong organizational skills

MS Visio proficiency

MS Excel proficiency

Education

Bachelor’s Degree in Business or equivalent

Tools

WMS systems

ERP systems

Microsoft Office

Job description

Job Summary

Site Operations Specialist role supports daily coordination with warehouse vendors, with a strong focus on e-commerce B2C order execution, monitoring, and operational reporting. This role ensures orders move accurately and on time while maintaining visibility into warehouse performance.

Essential Duties and Responsibilities

Order Execution & Monitoring (B2B+B2C)

• Monitor daily order fulfillment status, including released, picked, packed, shipped, and backordered orders.
• Track warehouse backlog, carrier cutoffs, and shipment delays.
• Coordinate with warehouse vendors to resolve execution issues in real time.
• Support returns (RMA) processing and status tracking.

Vendor Coordination & Issue Resolution

• Communicate daily priorities and volume updates to warehouse vendors.
• Investigate shipment delays, order errors, damages, and inventory discrepancies.
• Escalate recurring or high‑risk issues to the Senior Warehouse Vendor Supervisor.
• Prepare daily/weekly operational reports and exception summaries.

Inventory Reconciliation & Physical Validation Support

• Create Inventory Reconciliation Report and support cycle counts, inventory checks, and discrepancy follow‑ups.
• Maintain accurate operational records and documentation.
• Assist with process changes, system updates, and warehouse transition activities.

Required Qualifications

Years of Education

• Bachelor’s Degree in Business or equivalent degree and 4 years of relevant business experience OR High School diploma/GED and 4 years of relevant business experience in logistics, supply chain management, and/or project management.

Work Experience

• 4+ years of experience in logistics environment and project management.
• Strong knowledge of inventory control and WMS systems.
• Solid understanding of bonded warehouse regulations, inventory control, and compliance requirements.
• Experience working with WMS, ERP, or Inventory management systems.

Knowledge and Skills

• Expert in vendor management of 3PL to ensure KPI’s are achieved.
• Proactive and have the ability to work well independently as well as in a team environment.
• Work well with cross functional teams.
• Strong ownership and organization skills.
• Proven skills with MS Visio and MS Excel to successfully execute projects.
• Ability to work confidently in a rapidly changing, fast‑paced and results‑oriented corporate environment where a high degree of flexibility is required.
• Ability to exercise considerable judgment and discretion in establishing and maintaining strong partnering relationships with internal and external customers.
• Excellent written and verbal communication skills in English.

Preferred Qualifications

• Background in logistics and supply chain management.
• Ability to plan and prioritize work.
• Must be highly organized and able to manage multiple responsibilities.
• Model leadership behaviors supporting integrity, valuing diversity, innovation, building relationships, customer focus and teamwork.
• Software skills, including use of Microsoft Office software and web‑based applications.
• Verbal and written communication skills are necessary to explain complex and/or confidential information.

Working Conditions

• Office / Warehouse environment.
• Requires sitting, operating a computer, telephone, and other office equipment for extended periods.
• 5% domestic travel.

Compensation & Benefits

$71,000 to $85,000 annually is the estimated pay range for this role working in Fontana/Lynwood/Carson/City of Industry, California. The final amount will be determined based on qualifications & experience of the candidate relative to the role. Our comprehensive employee benefits include bonuses, medical, dental, vision, life insurance, AD&D insurance, Paid Time Off, EAP, and 401(k).

ASUS is an equal employment opportunity employer. The Company makes employment decisions without regard to race, color, religion, sex, gender, pregnancy/breastfeeding, medical conditions related to pregnancy or childbirth, sexual orientation, age, national origin or ancestry, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, or any other characteristic protected by law, regulation or local ordinance, and strives to comply with all applicable laws on the subject. These employment decisions extend to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment, pay and other forms of compensation, training and other terms and conditions of employment.