Site Operations Manager — Compliance, Scheduling & Service

SBM Management Services, LP; Huntley (IL); On-site; USD 70,000 - 80,000; Full time

Job summary

SBM Management Services, LP is seeking a Site Manager in Huntley, IL. The role directs company programs and ensures compliance with contract duties between SBM and the customer, while leading operations to meet service standards.

The position requires a Bachelor’s degree plus 2–5 years of experience, strong communication, budgeting, and leadership skills, and may require a valid driver’s license. Travel is possible as needed.

Qualifications

• Bachelor’s degree in business, communications, or related field plus 2–5 years of experience.
• Equivalent combination of education and experience.
• May be required to have a valid driver’s license.
• Bilingual a plus.

Responsibilities

• Plans and develops work schedules to ensure adequate service.
• Prepares schedules for service personnel, assigns personnel to routes.
• Inspects and evaluates physical condition of establishment for program compliance, i.e. safety, quality, and service.
• Audits and maintains inventories supplies and equipment.
• Investigates new and promotes improved equipment and methods.
• Reviews customer requests for service to ascertain cause for service request, type of malfunction, and address with manager.
• Implements organization policies and goals.
• Analyzes & facilitates budget requests to identify areas in which reductions can be made.
• Assist in the promotion of services performed to develop new markets, increase share of market, and obtain competitive position in industry.
• Inspects plant and evaluates use of space and facilities.
• Assists with plans, budgets, and schedules modifications including cost estimates bid sheets and contracts.
• Ensures that site meets budget goals on a sustaining basis.
• Assist in the development of long-range plans, conceptual designs, and capital outlay requirements for program/process improvements.

Skills

Verbal communication

Written communication

Customer service

Problem solving

Time management

Project management

Planning

Presentation skills

Interviewing

Coaching and training

Education

Bachelor's degree in business/communications

Tools

Microsoft Office

Job description

SBM Management Services, LP is seeking a Site Manager in Huntley, IL. The role directs company programs and ensures compliance with contract duties between SBM and the customer, while leading operations to meet service standards.

The position requires a Bachelor’s degree plus 2–5 years of experience, strong communication, budgeting, and leadership skills, and may require a valid driver’s license. Travel is possible as needed.