Site Operations Lead: Printing, Mail & Logistics

SumnerOne; St. Louis (MO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Work-Life Balance

Career Growth

Benefits from Day One

Profit Sharing

Culture Committee

Job summary

SumnerOne is seeking a Site Supervisor to oversee the daily operations of an onsite Financial Print and Mail Center in St. Louis, MO. You will lead a three-person team and ensure accurate, efficient print, mail, and delivery services while maintaining compliance and customer satisfaction.

You will manage reporting, improve workflows, and uphold data protection standards, coordinating with carriers and internal departments on a daily basis.

Qualifications

• Past experience supervising multiple employees with leadership skills.
• Proficiency in Microsoft Office Suite.
• Experience in high-volume production printing and mail processes.
• Experience with USPS and multiple overnight couriers.
• Strong attention to detail and ability to manage multiple tasks.
• Effective communication and customer service skills, especially regarding shipping regulations.
• Physical ability to perform tasks requiring extended movement and lifting.

Responsibilities

• Supervise all incoming and print requests and ensure on time print, mailing, and delivery of final product.
• Coordinate shipping and receiving activities with carriers such as USPS, UPS, FedEx, and other vendors.
• Oversee equipment quality, inserting, labeling, mailing, and tracking of mail and parcels; ensure adherence to company and postal regulations.
• Maintain accurate records of print and mail center transactions, shipping logs, and delivery documentation.
• Manage the secure handling of confidential and sensitive materials.
• Lead, train, and motivate a team of three mail center employees.
• Schedule daily work assignments, monitor performance, and provide coaching and feedback.
• Promote a culture of safety, accuracy, and accountability within the team.
• Assist with performance reviews and participate in hiring or disciplinary actions as needed.

Skills

Supervisory experience

Microsoft Office

Print/Mail experience

Team leadership

Communication skills

Job description

SumnerOne is seeking a Site Supervisor to oversee the daily operations of an onsite Financial Print and Mail Center in St. Louis, MO. You will lead a three-person team and ensure accurate, efficient print, mail, and delivery services while maintaining compliance and customer satisfaction.

You will manage reporting, improve workflows, and uphold data protection standards, coordinating with carriers and internal departments on a daily basis.