Site Operations Coordinator

JLL; Burlington (MA); On-site; USD 73,000 - 78,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off and Holidays

Daily Pay – early access to earned W

Job summary

JLL in Boston and Burlington, MA seeks a Site Operations Coordinator to provide essential administrative and operational support to the site management team, ensuring smooth day-to-day operations, vendor coordination, and effective on-site communication.

You will schedule vendor activities, maintain records, prepare basic reports, respond to inquiries, and help implement site procedures, with a Monday–Friday schedule and on-site work. This position does not provide visa sponsorship.

Qualifications

• HS diploma or GED is required.
• 2+ years of administrative or operational support experience.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office, especially Excel and Outlook.
• Excellent written and verbal communication.
• Ability to prioritize tasks and manage time.
• Basic understanding of customer service.

Responsibilities

• Scheduling and coordinating vendor activities and site inspections.
• Maintaining accurate records of vendor interactions, service requests, and site activities.
• Assisting in the preparation of basic reports on site operations and vendor performance.
• Responding to routine inquiries from staff, vendors, and clients.
• Supporting the implementation of site procedures and protocols.
• Helping to organize and maintain site documentation and operational manuals.
• Assisting in tracking and reporting on KPIs.
• Coordinating site meetings and helping to prepare relevant materials.

Skills

Administrative support

Organizational skills

Communication skills

Time management

Attention to detail

Education

HS diploma or GED

Tools

Microsoft Excel

Microsoft Outlook

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Site Operations Coordinator -JLL

What this job involves:

As a Site Operations Coordinator at JLL, you'll provide essential administrative and operational support to the site management team. Your role will focus on ensuring smooth delivery of day to day operations , assisting with vendor coordination, and supporting communication between various stakeholders on site.

Your day-to-day tasks will include:

• Scheduling and coordinating vendor activities and site inspections
• Maintaining accurate records of vendor interactions, service requests, and site activities
• Assisting in the preparation of basic reports on site operations and vendor performance
• Responding to routine inquiries from staff, vendors, and clients
• Supporting the implementation of site procedures and protocols
• Helping to organize and maintain site documentation and operational manuals
• Assisting in tracking and reporting on key performance indicators (KPIs)
• Coordinating site meetings and helping to prepare relevant materials

Required qualifications

• HS diploma or GED
• 2+ years of experience in an administrative or operational support role
• Strong organizational skills and attention to detail
• Proficiency in Microsoft Office suite, particularly Excel and Outlook
• Excellent written and verbal communication skillsAbility to prioritize tasks and manage time effectively
• Basic understanding of customer service principles

Preferred qualifications

• Experience in a facilities management or property management environment
• Familiarity with vendor management concepts
• Basic knowledge of building operations and maintenance
• Experience with data entry and database management
• Understanding of health and safety practices in a workplace setting
• Exposure to scheduling and coordination software

Schedule: Monday through Friday, 8:00 AM to 5:00 PM, with flexibility required based on business needs.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

73,000.00 - 78,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location: On-site -Boston, MA, Burlington, MA

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Equal Employment Opportunity

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL")