Site Monitor (4790)

Lifelong Medical Care; Oakland (CA); Hybrid; USD 29,756 - 31,684; Full time

Benefits offered by this job

Included in collective bargaining agreement for salaries and benefits

Job summary

Lifelong Medical Care is seeking a Site Monitor for the Recuperative Care program in Oakland, CA. This role involves maintaining a safe residential environment for patients with complex medical and social needs. Responsibilities include ensuring resident safety, assisting in crises, and documenting daily events.

The position requires strong organizational and interpersonal skills, flexibility in covering shifts, and the ability to work collaboratively with diverse teams. Salaries range from $21.60 to $23.00 hourly based on the collective bargaining agreement.

Qualifications

• Strong organizational and problem-solving skills; adaptable to change.
• Excellent interpersonal, verbal, and written skills.
• Ability to respond calmly and effectively in crisis situations.

Responsibilities

• Ensure a safe and welcoming living environment for residents.
• Assist residents in crisis and monitor safety protocols.
• Document incidents and maintain logs appropriately.

Skills

Organizational skills

Problem-solving skills

Crisis-de-escalation capabilities

Interpersonal skills

Cultural sensitivity

Reliability

Flexibility

Job description

Overview

LifeLong’s Recuperative Care program (Arnold’s Place) is a 50-bed, 24/7 residential setting that provides onsite care for patients with complex medical, behavioral, and social needs. Patients receive ongoing medical and behavioral health services, care coordination, meals, and daily supports, along with connections to housing and community resources. The Site Monitor is responsible for maintaining a safe, structured, and supportive residential environment for participants in this recuperative care setting. This role ensures facility safety and security, supports daily operations, and provides direct, non-clinical assistance to patients, including crisis response and engagement. The Site Monitor works collaboratively with program staff to uphold policies, promote resident well-being, and ensure a respectful and welcoming environment for individuals experiencing homelessness and complex health needs. We are recruiting to fill multiple positions and will consider any availability (full time, part-time, day, swing, evening, and weekend).

Job Details: LifeLong Medical Respite – Oakland, CA 94607. Position Type: Full-Time/Part-Time. Salary Range: $21.60 - $23.00 Hourly. Job Shift: Any. This position is represented by SEIU-UHW; salaries and benefits are set by the collective bargaining agreement (CBA).

Responsibilities

• Remain alert and respond to the needs of the residents, providing a safe and welcoming living environment.
• Help ensure the safety of residents by monitoring cameras and intercoms at regular intervals during the shift.
• Ensure the established structure is followed during the shift.
• Assist residents as needed throughout the shift, including responding to crises.
• Maintain the daily log of events during the shift.
• For the overnight shift, prepare the breakfast areas, set the tables, and follow breakfast preparation instructions given by the Food Service Manager.
• Assist in waking the residents as needed.
• Secure the facility and monitor building access.
• Participate in training and staff meetings as directed.
• Maintain professional conduct and ethics to ensure residents’ confidentiality and safety.
• Document appropriately in the staff log recording significant incidents and activities.
• Participate in Shift Change Meetings.
• Contact the appropriate respite staff in case of emergency and assist in emergencies (e.g., law enforcement, fire, medical response).
• Assist in the maintenance and upkeep of the residential facility as needed.
• Maintain a respectful and welcoming attitude toward patients who may have substance use, mental health, or criminal justice issues.
• Conduct facility checks during shifts (walk-through, securing the facility, and room checks as indicated).
• Follow policies and procedures of Lifelong-EBCRP and the medical respite facility.
• Other duties as assigned.

Qualifications

• Strong organizational and problem-solving skills; able to be flexible and adaptive to change.
• Ability to seek direction/approval from a supervisor on essential matters, while working independently with professional judgment and diplomacy.
• Ability to work in a team-oriented environment with diverse professionals.
• Excellent interpersonal, verbal, and written skills, with the ability to work with people from diverse backgrounds and be culturally sensitive.
• Ability to see how one’s work intersects with other departments and partner organizations.
• Ability to respond calmly and effectively in crisis situations; crisis-de-escalation capabilities.
• Strong interpersonal skills, reliability, and flexibility to cover additional shifts as needed.
• Ability to relate to clients in a welcoming, warm, and empathetic manner.
• Good writing and computer skills.
• CPR/First Aid certificate or willingness to obtain training.
• Qualified to drive the agency vehicle.
• Professional demeanor and sensitivity to cultural, social, ethnic, and gender issues.

Schedule and Benefits

Available shifts include Day (8:00 am – 4:30 pm), Swing (4:00 pm – 12:30 am), and Overnight (12:00 am – 8:30 am). This position is eligible for salaries and benefits as set by the SEIU-UHW collective bargaining agreement (CBA).