Site Manager - Telfair Street

AKC Canine Health Foundation; Augusta (GA); Hybrid; USD 65,000 - 90,000; Full time

Job summary

The Site Manager will plan, organize, and supervise front office and non-provider clinical staff at an adult primary care site, focusing on patient satisfaction, clinic flow, staff efficiency and budget management. It requires strong medical terminology knowledge, leadership, and a commitment to high-quality care.

Ideal candidates possess a nursing license or CMA with at least five years of progressive clinic leadership, plus active BLS certification, and a bachelor’s degree preferred.

Qualifications

• Extensive knowledge of medical terminology and medical practice management.
• Ability to motivate self and others while maintaining the order and quick pace of the medical practice.
• Ability to counsel staff and patients in their spiritual and emotional lives.
• Skilled in delegation, leadership, prioritization of tasks, and organization.
• Ability to engage in high-level problem-solving in a fast-paced environment.
• Strong overall computer skills and experience using e-mail systems, electronic medical records, web-based programs, and various health information technology

Responsibilities

• Plan, organize and supervise front office and clinical (non-provider) staff at an adult primary care site.
• Oversee patient satisfaction, patient flow, staff efficiency and productivity, and the site budget.
• Work to meet goals on patient satisfaction, quality care, and patient volumes.
• Ensure smooth operations and adherence to clinical and administrative standards.

Skills

Medical terminology

Leadership

Staff motivation

Counsel staff patients spiritually

Delegation

Prioritization

Problem-solving

IT/computer skills

Education

Nurse license

Certified Medical Assistant

Bachelor's degree preferred

Tools

EMR systems

Email systems

Web-based health IT tools

Job description

We provide excellent healthcare physically, emotionally and spiritually. We work hand in hand with existing ministries as well as help create new ministries as needed to share Christ and meet the needs of our neighbors. Our clinic is a loving caring environment that emulates Christ. You feel the presence of the Lord as you enter and move through the clinic. We have a reputation in the area as a place for the needy to come and get help, even if it is outside the scope of the services we offer. Our clinic is resourceful and assists them in every way possible. In addition to being an FQHC, we are also a Patient Centered Medical Home (PCMH).

Mission & Passions

Our Mission Statement is to proclaim Jesus Christ as Lord and to demonstrate His love by providing affordable, quality primary health care to the undeserved. We long to see the people in our community to see and experience the love of Jesus not just through the care they receive, but also through the ways we interact with the community on a personal and corporate level. Job Info

Job Info

The Site Manager is responsible for the planning, organizing, and supervising of front office and clinical (non-provider) staff at an adult primary care site. This includes, but is not limited to, patient satisfaction, patient/clinic flow, staff (including provider) efficiencies and productivity, as well as the site budget (expenses & revenues). It is the expectation that the Site Manager will work diligently to meet goals and achieve success in regard to patient satisfaction, quality care, efficient patient/clinic flow, and patient volumes.

Qualifications, Skills, Education

Required Knowledge, Skills, Abilities

Extensive knowledge of medical terminology and medical practice management.

Ability to motivate self and others while maintaining the order and quick pace of the medical practice.

Ability to counsel staff and patients in their spiritual and emotional lives.

Skilled in delegation, leadership, prioritization of tasks, and organization.

Ability to engage in high-level problem-solving in a fast-paced environment.

Strong overall computer skills and experience using e-mail systems, electronic medical records, web-based programs, and various health information technology

Education and Experience

Current Professional Nurse License or Certified Medical Assistant

At least five (5) years of progressive experience in a medical practice leading a multi-provider clinic

Active BLS Certification

Bachelor's degree in healthcare administration, nursing, risk management, or related field preferred