Site Manager - Montcalm Area Health Center

Cherry Health (Cherry Street Services) DBA; Michigan; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Loan repayment program

Medical, dental, vision insurance

Paid time off

Paid holidays

401(k) retirement plan with employer 5

529 savings plans

Pet insurance

Employee assistance program

Job summary

Cherry Health (Cherry Street Services) DBA is seeking an experienced healthcare operations leader for ambulatory care management in Michigan. The role focuses on staff leadership, workflow optimization, and compliance with safety standards across clinic operations.

Ideal candidates will have 5+ years in management within ambulatory settings, strong communication, and proficiency with EMR/EHR systems and MS Office. This role emphasizes collaboration with medical leadership and budget oversight.

Qualifications

• Strong interpersonal and written communication skills demonstrated in a patient care setting.
• Experience coordinating ambulatory care and multi-provider teams is preferred.
• Understanding of healthcare policies, regulations, and quality improvement processes.

Responsibilities

• Lead staff scheduling and assignments to meet workload efficiently.
• Model and communicate organizational values to support the mission.
• Review risk management and address health and safety concerns at the location.
• Coordinate with medical leadership to drive productivity and clinic operations.
• Provide coaching to site staff and supervise training and performance assessments.
• Assist in developing and monitoring department budgets and program initiatives.
• Plan emergency preparedness and coordinate cross-functional planning for patient care.

Skills

Communication skills

Professionalism

Time management

Problem solving

EMR/EHR proficiency

Healthcare policies

Flexibility

Autonomy

BLS/CPR certified

Regulatory knowledge

Education

Registered nurse license in Michigan (preferred)

Tools

MS Office Suite

EMR/EHR systems

Job description

Responsibilities

• Demonstrate leadership and management skills that foster a culture of high performance.
• Model and communicate key values in a way that supports the organization’s mission.
• Create scheduled staff hours of work, priorities, and assignments to ensure efficient operation based on workload.
• Review risk management and identify and remediate all health and safety concerns at the assigned location to ensure a safe environment for patients and staff.
• Manage and maintain the appearance of the site, ensuring cleanliness and professional standards per organizational guidelines.
• Collaborate with medical leadership to drive productivity expectations and maximize efficient operations of the clinic.
• Provide coaching consistently, promptly, and appropriately to all site staff.
• Direct, supervise, train, and evaluate organizational competencies.
• Assist in the development and monitoring of the department/program budget.
• Conduct quality assurance activities through reviews, meetings, reports, and observation of results, in accordance with professional practice standards and regulatory compliance.
• Regularly hold meetings to communicate organizational initiatives and updates to staff.
• Coordinate interdisciplinary planning to meet patient care and health service objectives.
• Participate in planning and coordinating emergency preparedness plans.
• Manage additional operation‑aligned departments and/or operational initiatives as assigned by the Director of Practice Operations.
• Act as a resource for medical questions and concerns for patients, families, and staff.
• Other duties as assigned.

Skills, Knowledge, and Abilities

• Strong interpersonal verbal, non‑verbal, and written communication skills.
• Professionalism when interacting with patients, providers, staff, and external partners.
• Self‑motivated with strong organizational and time‑management skills.
• Ability to identify problems, think logically, and devise practical solutions.
• Proficiency with Microsoft Office Suite and experience with EMR/EHR platforms.
• Understanding of policies, procedures, and operations of a health‑care practice.
• Willingness to work outside of normal business hours if needed.
• Ability to work autonomously with limited supervision.
• Basic Life Support/CPR training according to license or certification requirements.
• Knowledge of state and federal requirements and codes governing treatment.

Education, Licenses, and Certificates

• Current registered nurse license in the State of Michigan (preferred).

Experience

Five or more years of management experience in an ambulatory care setting, including work with multiple providers. Preferred experience in family practice, managed care with high‑need populations, government funding, and multiple sites, as well as quality improvement management. Equivalency in education and experience may also be considered.

Physical Requirements

• Possible exposure to patients/clients with illnesses and/or infections.
• Frequent telephone and computer use, requiring manual dexterity.
• Sitting, standing, or walking for extended periods.
• Specific vision abilities required, including close and distance vision and focus adjustment.
• Maneuvering to bend, squat, or kneel and lifting up to 50 pounds.
• Use of Personal Protective Equipment as required.

Client Population Served

May serve all populations.

Benefits

• Loan repayment through the NHSC and Michigan State Loan Repayment Program for select roles.
• Medical, Dental, and Vision Insurance for you and your family.
• Generous Paid Time Off – 4 weeks per year for full‑time employees.
• Paid holidays – 8 full‑day paid holidays (including Black Friday) and 2 half‑day paid holidays.
• 403(b) Retirement Savings Plan with generous employer match up to 5%.
• MET and MESP savings plans.
• 529 Savings Plans.
• Pet Insurance.
• Employee Assistance Program.

Equal Employment Opportunity Statement

We offer all employees and applicants for employment equal opportunity without regard to race, color, religion, gender, national origin, age, disability, genetic information, marital status, sexual orientation, gender identity, or status as a covered veteran in accordance with applicable federal, state and local laws.