Site Manager - Medical

Cherry Health (Cherry Street Services) DBA; United States; On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

NHSC loan repayment

Medical, Dental and Vision Insurance

Paid Time Off

Paid holidays

403(b) Retirement Savings Plan

529 Savings Plans

Pet Insurance

Employee Assistance Program

Job summary

Cherry Health is seeking an experienced operations leader to oversee a clinical location, ensuring staffing, safety, and regulatory compliance while driving productivity. You will partner with medical leadership to optimize clinic operations and service delivery, coach staff, and manage budgets.

Qualified candidates hold an RN license in Michigan with 5+ years of ambulatory management experience, preferably in family practice and high-need settings.

Qualifications

• Five or more years of management experience in an ambulatory care setting.
• Experience with family practice, managed care, high-need populations, government funding, and multiple sites.
• Experience with quality improvement management.

Responsibilities

• Demonstrate leadership and management skills to foster high performance.
• Model and communicate values to support Cherry Health's mission.
• Create staff schedules and assignments based on workload.
• Review risk management and address health and safety concerns.
• Collaborate with medical leadership to drive productivity and efficiency.
• Provide coaching and supervise staff to develop competencies.
• Assist in budgeting for departments/programs.
• Conduct QA activities and communicate updates to staff.

Skills

Leadership

Staff management

Communication

Coaching

Budgeting

Quality improvement

Education

RN license (Michigan)

Job description

Welcome to Cherry Health - video about Cherry Health Responsible for setting the direction of site for provision of professional, quality clinical services and creating a team environment that ensures high quality care. Provide oversight for all operational requirements at assigned location, including but not limited to staffing, safety, and ensuring compliance with all organizational, governmental, and accrediting body requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Demonstrate leadership and management skills that foster a culture of high performance.
• Model and communicate key values in a way that supports Cherry Health's mission.
• Create scheduled staff hours of work, priorities, and assignments to ensure efficient operation, based on workload.
• Review risk management, Identify and remediate all health and safety concerns at assigned location to ensure a safe environment for patients and staff.
• Manage and maintain appearance of site ensuring cleanliness and professional standards per organizational standards.
• Collaborate with medical leadership to drive productivity expectations and maximize efficient operations of clinic.
• Provide coaching consistently, promptly, and appropriately to all site staff Direct, supervise, train, evaluate organizational competencies.
• Assist in the development and monitoring of department/program budget.
• Conduct quality assurance activities through reviews, meetings, reports, and observation of results, according to professional practice standards and regulatory compliance.
• Regularly hold meetings to communicate organizational initiatives and updates to staff.
• Coordinate interdisciplinary planning to meet patient care and health service objectives.
• Participate in planning and coordinating emergency preparedness plans.
• Manage additional operation aligned departments and/or operational initiatives as assigned by the Director of Practice Operations.
• Act as a resource for the medical questions and concerns for patients, families, and staff.
• Other duties as assigned.

EDUCATION / LICENSES / CERTIFICATES:

Current registered nurse license with the State of Michigan preferred.

EXPERIENCE:

• Five or more years of management experience in an ambulatory care setting which includes working with multiple providers.
• Prefer experience in family practice, managed care and working with high need populations, government funding, and multiple sites.
• Experience with quality improvement management.
• Or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above.

Who we are:

Cherry Health, Michigan's largest Federally Qualified Health Center (FQHC), operates in six counties across the state, is based in Grand Rapids. With a team of more than 800 health care professionals at 20 locations, Cherry Health focuses on removing barriers, expanding access, and delivering comprehensive quality health care services to underserved communities, regardless of an individual's insurance status or ability to pay. We provide primary care, dental, vision, behavioral health, pharmacy services, substance abuse services, residential re-entry services, school based health centers and more.

Our Mission:

Cherry Health improves the health and wellness of individuals by providing comprehensive primary and behavioral health care while encouraging access by those who are underserved.

Our Vision:

Our community will be healthier because we will seek out and welcome those who need our services. All will be treated as family with integrated, coordinated care to improve health and personal well-being.

Our Values:

• Collaboration - Support the Cherry Health mission by encouraging teamwork to accomplish organizational goals.
• Customer Service - Serve internal and external customers in a welcoming manner with compassionate care.
• Innovation - Embrace creativity to improve patient care and workplace efficiency while remaining curious and open to learning.
• Integrity - Uphold the highest ethical standards by being honest and trustworthy.
• Professionalism - Create a positive work environment where we care accountable for our decision, our action and the results.

Benefits:

• Loan repayment through the NHSC and Michigan State Loan Repayment Program for select roles
• Medical, Dental and Vision Insurance for you and your family
• Generous Paid Time Off benefit - 4 weeks per year for full time
• Paid holidays - 8 full day paid holidays (Including Black Friday!) and 2 half day paid holidays!
• 403(b) Retirement Savings Plan with generous employer match - $ for $ match up to 5% MET and MESP
• 529 Savings Plans
• Pet Insurance!
• Employee Assistance Program

Cherry Health, Michigan's largest Federally Qualified Health Center (FQHC), operates in six counties across the state, is based in Grand Rapids. With a team of more than 800 health care professionals at 20 locations, Cherry Health focuses on removing barriers, expanding access, and delivering comprehensive quality health care services to underserved communities, regardless of an individual's insurance status or ability to pay. We provide primary care, dental, vision, behavioral health, pharmacy services, substance abuse services, school based health centers and more.