Site Manager - Albion - Requisition #449711

Infor; Albion Township (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Oaklawn seeks a Healthcare Practice Operations Manager to oversee daily site operations, staffing, and expense management across one or more clinics. The role partners with OMG Administration to ensure efficient workflows and data integrity.

The ideal candidate has a Bachelor's in Healthcare Administration or related field and demonstrated management of provider practices, with proficiency in Word/Excel and familiarity with physician incentive programs. Lean/Six Sigma experience is a plus.

Qualifications

• Bachelor's Degree in Healthcare Administration or Business-related field, or equivalent combination.
• Experience managing multiple provider practices is preferred.
• Proficient with Word and Excel; knowledge of physician incentive programs (CPC+, PCMH, PGIP) helpful.
• LEAN or Six Sigma experience preferred; strong terminology knowledge is a plus.

Responsibilities

• Oversee day-to-day operations of one or more practice sites, including staffing, patient flow, and expense management.
• Staff selection, training, supervision, evaluations, and discipline in collaboration with OMG Administration.
• Implement systems and standard work to ensure smooth, efficient practice operations.
• Monitor key performance and quality indicators regularly.
• Coordinate with Central Billing and OMG Administration on data input and collection procedures.
• Assist in budget development and monitor budget performance.

Skills

Management experience

Customer service

Organizational skills

Independent work

Physician incentive programs

LEAN or Six Sigma

Medical terminology

Education

Bachelor's Degree in Healthcare Administration or related field

Tools

Word

Excel

Job description

Job Summary:

Responsible for the day-to-day operations of one or more practice sites including, but not limited to staffing, patient flow, expense management and other functions required to maintain an effective service orientated practice.

Essential Functions:

• Consistently uses an outward mindset and puts forth exemplary effort in accomplishing his/her goals and objectives in a manner that helps others to achieve their goals and objectives.
• Assists in Selection, training, supervising, evaluations and discipline site staff in conjunction with OMG Administration.
• Implements systems and standard work to ensure the smooth, efficient operation of the practice.
• Monitors identified key performance and quality indicators on a regular basis.
• Works in conjunction with Central Billing and OMG Administration to ensure that data input and collection procedures are appropriately followed.
• Monitors budget performance on a regular basis and assists with the development of an annual budget.
• Ensures established policies, procedures and protocols necessary to accomplish daily tasks, processes and long-range goals.
• Serves as a liaison for the practice site to the various Oaklawn departments as well as outside agencies.
• Assists in various quality initiatives.
• Identifies barriers that inhibit service and works to remove them.
• Ensures that established policies and procedures are followed in the practice.

Minimum Qualifications:

Bachelor’s Degree in Healthcare Administration, or Business-related field, or the equivalent combination of education and clinic management experience as determined by Oaklawn Administration.

Knowledge Skills Abilities:

Successful management experience in multiple provider practices is preferred. Excellent customer service, organizational skills, and ability to work independently. Experience with Word and Excel. Experience with physician incentive programs (CPC+, PCMH, PGIP, etc.) and LEAN or Six Sigma preferred. A strong understanding of medical terminology is preferred.

Working Conditions:

Work is generally performed within an office environment, with standard office equipment available.

Physical Requirements

Constantly see/visual acuity, handle/grasp/feel, talk/hear, taste/smell. Frequently stand, sit, walk. Occasionally lift/carry 1 to 25 lbs.