Site Manager

Mental Health Association - Western MA; Wilbraham (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in mental health services is seeking a Site Manager to oversee operations in their New Way/ABI division. The role involves managing staff, monitoring medication and documentation, and ensuring quality service for individuals recovering from brain injuries. Candidates should possess strong communication and organizational skills, and preferred experience working with mental health or developmental disabilities.

Benefits

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (403B, IRA)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off (Vacation, Sick & Public Holidays)

Family Leave (Maternity, Paternity)

Long Term Disability

Qualifications

• Must have a valid driver's license and acceptable driving record.
• Minimum of six months relevant experience with individuals with brain injuries or mental health challenges preferred.

Responsibilities

• Oversee daily operations and ensure adequate staffing ratios.
• Monitor medication and substance counts, reporting issues as necessary.
• Maintain program scheduling and model positive engagement with participants.

Skills

Communication

Teamwork

Interpersonal Skills

Professionalism

Organization

Job description

The Site Manager will be responsible for the day-to-day operations of their assigned program within our New Way/ ABI division. They will work under the direction of the Program Coordinator to uphold the highest standard for all people receiving services.

About our program:

After acquiring a brain injury through trauma or stroke, or surviving a life-altering illness, an individual must move on, in a new way. A person’s life has been dramatically changed. There can be physical, cognitive, behavioral and emotional changes-and managing them successfully is not an easy process. It takes time and support from others to learn new ways of doing everyday things. MHA’s individualized programming through New Way assists people with reclaiming abilities, developing skills, preparing for employment, and re-engaging with family, friends and community.

Full-time, 40 hours, Schedule TBD

• Shift set up and planning through the use of effective communication, shift-planning sheets and regular updates with the Floating Supervisor.
• Maintaining program scheduling and ensuring staffing ratios are adequate at all times.
• Monitor substance counts, medication ordering, posting and verifying of medications.
• Monitoring of money counts, petty cash and check requests with the oversight of the Program Coordinator.
• Work with the program coordinator to hire, onboard, and train new employees.
• Monitor daily tracking for medications, ISP goal tracking, behavior tracking, and mobility exercise.
• Ensure that all medical appointments, therapies, visiting nurse appointments and community dates are met.
• Model positive participant engagement and advocacy while balancing direct support and opportunities for independence.
• Reports of all maintenance issues as appropriate to the Program Coordinator.

Documentation

• Communicate and report in a timely manner all issues, concerns or incidents to the Program Coordinator.

• Complete the necessary written documentation related to particular incidents within mandated timelines.

Teamwork, Communication, Cooperation, and Continuous Learning

• Regularly attend and actively participate in team meetings, supervision meetings and/or other scheduled meetings. Attend agency mandated training and maintain required certifications. Pursue additional activities and training to enhance job knowledge and competency which afford opportunities for professional growth.

• Work with the team toward the common vision of Community Based Flexible Supports.Demonstrate good interpersonal skills, professionalism, and organization so that the goals of the participants and the program can be met.

• Must have a valid driver's license, sufficient automobile insurance, an acceptable driving record, and a safe, reliable vehicle to utilize during work hours
• Must be at least 21 years old
• Must be able to pass a background and CORI check
• Minimum of six months of relevant experience; experience with individuals with brain injuries, mental health challenges, or developmental disabilities is preferred.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (403B, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Long Term Disability