Site Manager

Palm Communities; Tampa (FL); On-site; USD 47,000 - 75,000; Full time

Job summary

Palm Communities is seeking a Site Manager for an on-site role in Tampa, FL. You will oversee daily operations, lease administration, rent collection, and compliance, while coordinating unit turns and coordinating maintenance and safety standards.

The role requires strong leadership, resident relations, and the ability to work evenings or weekends as needed to maintain a positive living environment and occupancy performance.

Qualifications

• Experience in property operations including lease administration, rent collection, unit turns and vendor management.
• Strong resident-facing skills: conflict resolution, customer service, and long-term relationships.
• Excellent organizational skills: scheduling, records, budgeting, and occupancy reporting.
• Proven leadership abilities: supervise on-site staff and maintain property standards.
• Ability to interpret housing regulations, safety procedures and company policies.
• Strong written and verbal communication; proficient with basic office software and PMS.
• Experience in multifamily property management or residential leasing preferred.
• Education: High school diploma; certifications in property management are a plus.
• On-site work in Tampa, with occasional evenings/weekends as needed.

Responsibilities

• Oversee day-to-day property operations and ensure on-site presence in Tampa, FL.
• Manage resident relations, leasing administration, rent collection, and policy compliance.
• Coordinate unit turns, maintenance coordination, inspections, and safety/cleanliness standards.
• Collaborate with ownership and leadership to implement improvement plans and monitor occupancy/financials.
• Support marketing and leasing efforts to sustain high occupancy and resident satisfaction.

Skills

Lease administration

Rent collection

Unit turn coordination

Vendor management

Resident relations

Conflict resolution

Customer service

Resident relationships

Scheduling

Record-keeping

Budgeting

Occupancy reporting

Leadership

Staff supervision

Delegation

Accountability

Regulatory compliance

Safety procedures

Company policies

Communication

Office software

Property management systems

Multifamily PM

Residential leasing

Hospitality experience

High school diploma

Property management certification

On-site in Tampa

Evenings/weekends flexibility

Education

High school diploma or equivalent

Property management certification (preferred)

Job description

Palm Communities manages and improves multifamily residential properties across the Tampa Bay area. The team focuses on repositioning underperforming assets, increasing occupancy, reducing unit turn times, and fostering stable, engaged resident communities. Led by CEO Rachael M, the company partners closely with property owners to enhance long‑term performance and resident satisfaction. Team members benefit from working in a vibrant Florida market where people aspire to live, offering a strong sense of place and community.

Role Description

This full‑time Site Manager role is an on‑site position based in Tampa, FL. The Site Manager oversees day‑to‑day property operations, including resident relations, lease administration, rent collection, and ensuring compliance with company policies and local regulations. Responsibilities include coordinating unit turns, managing maintenance and repairs, conducting regular property inspections, and maintaining safety and cleanliness standards. The Site Manager collaborates with ownership and corporate leadership to implement property improvement plans, monitor occupancy and financial performance, and support marketing and leasing efforts. This role requires consistent on‑site presence to address resident needs promptly and to support a positive living environment.

Qualifications

• Property operations skills, including lease administration, rent collection, unit turn coordination, and vendor management.
• Resident‑facing skills, such as conflict resolution, customer service, and building strong, long‑term resident relationships.
• Organizational skills, including scheduling, record‑keeping, basic budgeting, and reporting on occupancy and property performance.
• Leadership skills to supervise on‑site staff, delegate tasks effectively, and maintain accountability for property standards.
• Ability to interpret and follow housing regulations, safety procedures, and company policies.
• Strong written and verbal communication skills, with proficiency in basic office software and property management systems.
• Prior experience in multifamily property management, residential leasing, or a related housing or hospitality field preferred.
• High school diploma or equivalent required; postsecondary education or relevant certifications in property management are a plus.
• Ability to work on‑site in Tampa, FL, including occasional evenings or weekends as property needs arise.