Site Manager

Metro One Loss Prevention Services Group (Guard Division PA), Inc. in; Shippensburg (Cumberland County); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading security services provider is seeking a Security Site Manager for its Logistics Security Division. This role involves overseeing security personnel, managing client relationships, and ensuring high performance in security operations. The ideal candidate will have strong leadership skills and a background in security or logistics. Join a dynamic team dedicated to exceeding client expectations and fostering a positive work environment.

Qualifications

• Prior management experience is preferred.
• Administrative experience in security or logistics operations.

Responsibilities

• Provides on-site leadership for security personnel.
• Handles hiring, supervision, and training of shift supervisors.
• Achieves performance metrics for security functions.

Skills

Team Leadership

Conflict Resolution

Communication

Education

Management Experience

Tools

Security Systems

Reporting Software

Job description

Site Manager (Project Management)

Metro One Loss Prevention Services Group, Inc. is seeking a Security Site Manager for its rapidly expanding Logistics Security Division. Metro One currently provides security services to our clients' logistics facilities throughout the United States. The Logistics Site Security Manager is a salaried position reporting directly to a Performance Manager. The officers and shift supervisors assigned to this location report to this position.

Responsibilities:

1. Provides on-site leadership for the security personnel assigned to the facility.
2. Acts as the principal contact for client management at the facility.
3. Handles the hiring, supervision, training, scheduling, and development of all shift supervisors and officers assigned to distribution center(s).
4. Achieves performance metrics established by the client for security functions performed by Metro One officers.
5. Manages all Metro One internal programs, policies, and reporting.
6. Achieves performance metrics established by Metro One for expense control, workforce quality, staffing, scheduling, and report filing.
7. Establishes productive, collaborative relationships with client site management and Metro One management.
8. Maintains communication protocols that foster a productive client relationship.
9. Delivers services that consistently exceed client expectations.
10. Maintains all patrol/fleet vehicles and equipment used in security operations at the site.
11. Performs initiatives, emergency responses, and other tasks as required by Metro One management.

Key Leadership Skills:

• Team Leadership: Ability to lead, mentor, and motivate security teams.
• Employee Engagement: Fosters a positive work environment, builds morale, and maintains high employee satisfaction and retention.
• Conflict Resolution: Skilled in addressing, de-escalating, and resolving disputes professionally.
• Strategic Thinking: Capable of planning and executing security initiatives aligned with client goals.
• Decision-Making: Makes sound decisions under pressure and during emergencies.
• Communication: Exhibits strong verbal and written communication skills for effective interaction with teams, clients, and management.
• Commitment to Continuous Improvement: Invests in personal growth, supports team development, and seeks operational enhancements to exceed client expectations.

Qualifications:

• Prior management experience is preferred.
• Security & Operations Expertise: Administrative experience in security or related fields and/or logistics operations.
• Technical Proficiency: Familiarity with security systems, tools, and reporting software.