Custodial Site Manager

Svmelitejanitorial; Columbus (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

Svmelitejanitorial is seeking a Site Manager in Columbus, Ohio. This role involves overseeing janitorial operations, managing staff performance, and ensuring service quality and client satisfaction at various sites.

The ideal candidate should possess strong leadership, communication, and organizational skills. This position emphasizes the importance of maintaining a safe work environment and managing operational performance effectively.

Qualifications

• Experience managing janitorial contracts and teams.
• Ability to work independently and manage multiple priorities.
• Strong communication skills for client and coworker interactions.

Responsibilities

• Oversee janitorial operations and staff performance.
• Develop and adjust staffing schedules.
• Promote a safe work environment and ensure compliance.

Skills

Leadership

Communication

Organization

Problem-solving

Job description

Overview

The Site Manager is responsible for overseeing janitorial operations, staff performance, service quality, safety compliance, and client satisfaction at assigned client sites. This position serves as the primary on‑site representative for ServiceMaster Elite Janitorial and works closely with client site‑level management to ensure services are performed according to contract scope, company standards, and client expectations.

Key Responsibilities

The Site Manager provides leadership and daily direction to janitorial staff and supervisory team members, ensuring all areas are properly staffed, cleaned, inspected, and maintained. This role is responsible for managing day‑to‑day site operations, addressing service issues, supporting corrective action plans, responding to client concerns, and maintaining a consistent physical presence on‑site to monitor work performance and provide hands‑on support when needed. Key responsibilities include developing and adjusting staffing schedules, monitoring labor hours and overtime, conducting routine inspections and audits, maintaining operational records, completing required reports, managing cleaning supplies and equipment, coordinating training, and supporting onboarding, offboarding, payroll accuracy, and issue resolution. The Site Manager is also expected to promote a safe work environment, ensure compliance with workplace safety requirements, and respond to urgent operational or safety concerns when necessary.

Qualifications

The ideal candidate will have strong leadership, communication, organization, and problem‑solving skills, with experience managing janitorial contracts, teams, schedules, client relationships, and operational performance. This position requires the ability to work independently, communicate effectively with clients and coworkers, manage multiple priorities, accept direction and constructive feedback, maintain consistent attendance and punctuality, and complete tasks in a timely and professional manner.

Physical Requirements

Physical requirements include the ability to stand, walk, push, kneel, bend, twist, reach, squat, crawl, and work in varying warehouse environments and temperatures, including exposure to noise, heat, cold, and indoor/outdoor conditions. The position may require lifting and/or carrying up to 25 pounds frequently.