Site Manager

Whistle Express Car Wash; Jesup (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading car wash service in Jesup, Georgia is seeking a Site Manager to oversee daily operations and lead a team. In this role, you will be responsible for recruiting and training team members, ensuring exceptional customer experiences, and driving sales and operational efficiency. The ideal candidate will have strong leadership, customer service, and problem-solving skills, and must be flexible with scheduling. This position offers an exciting opportunity to manage a high-performing team in a fast-paced environment.

Qualifications

• Ability to operate effectively in a fast-paced outdoor environment.
• Reliable, self-motivated, organized, capable of running site operations.
• Flexible schedule, including weekends and holidays.

Responsibilities

• Recruit, hire, train, and manage team members.
• Deliver exceptional customer experiences and resolve escalated concerns.
• Monitor KPIs to achieve site-level sales and operational targets.

Skills

Strong customer service mindset

Excellent communication skills

Leadership abilities

Problem-solving skills

Job description

Site Manager page is loaded## Site Managerlocations: 122 - Jesuptime type: Full timeposted on: Posted Todayjob requisition id: JR101777What You’ll DoLead & Develop the TeamAs the senior on-site leader, you will:-Recruit, hire, train, coach, and performance manage all team members, including the Assistant Site Manager, Shift Leads and Team Members-Build and reinforce a positive, growth minded culture grounded in company values(Based on the expectation to build a positive, growth minded culture) -Conduct ongoing development conversations and ensure readiness of future leaders-Ensure all staff follow safety, customer service, and operational standards consistentlyDeliver an Exceptional Customer Experience-Champion a welcoming, service-oriented environment where every customer feels valued-Resolve escalated concerns and coach the team on best-in-class customer engagement-Lead membership growth strategies, including sales coaching and service recommendations, based on promoting memberships and services, addressing concerns, and assisting customersOversee Site Operations & Equipment Performance-Own all daily operational workflow and ensure efficiency, accuracy, and safety-Maintain equipment reliability by managing preventative maintenance, repairs, and vendor support-Ensure the site consistently meets company standards for quality, cleanliness, and throughput-Analyze operational metrics and implement improvements to increase performance and reduce downtimeDrive Sales, Profitability & Business Results-Set and manage site-level sales, membership, labor, and operational targets-Lead sales initiatives, promotions, and team‐wide upselling behaviors-Monitor KPIs and adjust staffing, processes, or workflow to achieve results-Manage site expenses, inventory, and cost controlsEnsure Safety, Compliance & Brand Standards-Enforce all health, safety, and environmental protocols-Ensure adherence to company policies, operating procedures, and quality standards-Address risks, incidents, or equipment failures promptly and effectively-Conduct regular audits and site inspections to ensure consistency and complianceQualificationsRequired-Strong customer service mindset and excellent communication skills-Demonstrated leadership, teambuilding, and performance management abilities-Ability to operate effectively in a fast paced, hands-on outdoor environment-Strong problem-solving and decision-making skills-Reliable, self-motivated, organized, and capable of independently running all aspects of site operations(Expanded from reliability and eagerness to learn)-Flexible schedule, including weekends and holidays-Ability to stand for long periods and perform light physical tasksPreferred (but not required!)-Previous site management or multi‐team leadership experience-Experience in retail, service, hospitality, or other customer facing roles-Mechanical aptitude for overseeing equipment checks and maintenance-Experience with sales-driven environments or membership programs*If you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you.*We share the responsibility for creating the best experience for our customers, team members, and facilities. **Be Curious** - We have a drive to learn, grow, challenge, and explore better ways of doing things. **Take Accountability** - We take ownership of our actions, commitments, and results. **Show respect** - We value every person by listening openly, communicating honestly, and treating others with dignity. **Pursue Excellence** - We set the bar high, sweat the small stuff, and pursue continuous improvement -together.