Site Manager

JSM & ASSOC; Indianapolis (IN); On-site; USD 108,000 - 132,000; Full time

Benefits offered by this job

Career development and training

Wellness program

Paid time off

Paid holidays

Retirement plan with company match

Education assistance

Employee discounts

Uniform/Footwear program

Job summary

JSM Airport Services, LLC is seeking a capable Site Manager for the Indianapolis location. The role covers the business, customer service, and financial oversight of the site within a 24/7 airport operation.

The ideal candidate will lead a team, manage contracts, ensure safety and compliance, and drive budgeted outcomes with a focus on customer satisfaction and quality service.

Qualifications

• Requires at least a 4-year college degree in a business-related discipline or equivalent work experience.
• Minimum of 3 years of experience in BHS operation & maintenance.
• Minimum of 5 years of leadership experience.
• Supervisory experience in a service industry or airport environment (preferred).
• OSHA certification is required.

Responsibilities

• Establish priorities and goals to support company vision and objectives.
• Manage customer contract requirements and relationships.
• Conduct regular customer meetings to ensure satisfaction and quality.
• Oversee day-to-day operational and administrative activities at the site.
• Hire, develop, and evaluate staff; manage performance and safety compliance.
• Assist in annual budget preparation and financial reporting for the site.
• Ensure compliance with OSHA, state, local laws and company policies.

Skills

Leadership

Project management

Communication

English fluency

Team player

Organizational skills

Time management

Education

Bachelor's degree in business-related field

OSHA 10/30 certification

Tools

Microsoft Office

Microsoft Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Site Manager

Full Time Indianapolis, IN, US

3 days ago Requisition ID: 1192

JSM Airport Services, LLC is seeking a professional, skilled individual for the Site Manager position at Indianapolis International Airport (IND). This is a career-track opportunity, and we are looking for individuals ready to commit to a long-term professional future with our company, with an expected commitment of at least 1 year. The Site Manager will be responsible for the business, customer service, and financial aspects of the site.

Compensation:

• Full Time
• Weekly Pay
• Annual Salary: Starting at $120,000 (Depending on Experience)

Work Schedule:

Monday – Friday, 8:30 am – 5:00 pm; however, occasional changes in the work schedule may occur, based on operational needs.

Benefits and Perks You’ll Appreciate:

• Ongoing career development and training opportunities
• Collaborate with a team in a dynamic environment
• Wellness Program
• Paid Time Off
• Paid Holidays
• Employee Assistance Program
• Retirement Savings Plan with Company Match
• Education and Tuition Assistance Program
• Employee Discounts
• Uniform/Footwear Program

Responsibilities:

• Establish priorities and goals (short and long term) in order to support the vision and strategic objectives of the Company
• Manage, and adhere to, the requirements of the customer contract
• Conduct relationship meetings with the Customer on a regular basis to:
• Ensure customer satisfaction
• Ensure that quality standards are being attained
• Assess the potential for future work/sales
• Manage and modify, as needed, the work processes and methods to meet contract and company objectives
• Manage the day to day operational and administrative activities of the site:
• Hiring/Recruitment
• Personnel Relations
• Performance evaluations
• Disciplinary actions
• Morale/ Motivation of staff
• Work assignments
• Adhere to company training programs.
• Adhere to applicable OSHA, state, local, and Company safety laws, regulations, policies, and procedures
• Assist in the preparation of the annual budget for the site
• Perform regular review of the financial reports for the site
• Accounts receivable/payable
• Capital expenditures.
• Payroll
• Able to work a flexible schedule (the airport is a 24/7 operation)
• Safety and compliance training as required
• Perform other related job duties as assigned

Qualifications:

• Minimum of a 4-year college degree in a business-related discipline and/or a minimum of 4 years of equivalent work experience in a related field
• Please note that these requirements may be superseded by higher contract requirements
• Minimum of 3 years of experience in Baggage Handling Systems (BHS) operation & maintenance
• Minimum of 5 years of leadership experience
• Supervisory experience in a service industry, or
• Supervisory experience in an airport environment (preferred)
• Project Management or Organizational Development Experience (documented)
• Possess OSHA 10 or OSHA 30 Certification
• Computer skills, with proficiency with Microsoft Office products: Outlook, Word, Excel, etc.
• Excellent organizational skills: ability to manage time effectively to meet deadlines
• Excellent written and verbal communication skills; ability to write reports and business correspondence
• Strong interpersonal skills; must be a team player and customer service oriented
• Must be able to read, write, speak, and understand English

Physical Requirements:

• Ability to stand and/or walk for extended periods of time
• Ability to sit, stand, push, pull, stoop, kneel, crouch, reach, or crawl on a frequent basis.
• Ability to lift up-to 50 pounds
• Ability to withstand exposure to hot, cold, wet, or humid conditions
• Specific vision abilities required by this job may include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Additional Requirements:

The employee must be able to successfully pass a drug screening, a drivers’ license check and validation, a ten (10) year Criminal History Records Check (CHRC), federal fingerprinting and security threat assessment as well as airport security badging.

Continued employment is subject to all the above requirements on an ongoing basis, failure of passing any of the above requirements may result in immediate termination.

Affirmative Action, Diversity, Equity, Inclusion & Equal Employment Opportunity at JSM:

At JSM, we recognize that Diversity, Equity, and Inclusion is Good for Business.

Our goal is to attract good job candidates, retain our best employees, and create a more engaged and productive workforce. We want all our team members to feel safe, valued, respected, and involved in their roles at JSM. Together, we unite for diversity and inclusion. JSM is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status, and will not discriminate against anyone based on a disability. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.