Site Manager

Ricoh USA, Inc.; Chicago (IL); On-site; USD 28,000 - 37,000; Full time

Job summary

Ricoh USA, Inc. in Chicago, IL is seeking a Site Manager to lead daily operations with a focus on teamwork, service quality, and efficiency.

You will guide a dynamic team, apply Ricoh products and services, and collaborate with customers to streamline business processes. This full-time role offers growth opportunities and a culture of excellence.

Qualifications

• High school diploma or GED.
• At least 3 years of relevant work experience, including customer-facing roles.
• Previous managerial experience is required.
• Proficiency with technology and strong problem-solving abilities.
• Excellent written and verbal communication skills.

Responsibilities

• Lead a dynamic team to manage daily operations and maintain a positive work environment.
• Leverage Ricoh products and services to streamline processes and improve quality.
• Collaborate with customers to enhance business processes and drive satisfaction.
• Foster a service-oriented culture with regular feedback to ensure loyalty.
• Maintain high-quality operations and meet audits and deadlines.
• Provide ongoing training and development opportunities for staff.

Skills

Team leadership

Customer-facing experience

Problem solving

Communication skills

Technology proficiency

Education

High school diploma (GED)

Tools

Office 365

Job description

Site Manager

Job Description

$19.85 - $27.10 per hour

Summary

As a Site Manager, you are the guiding force behind our team, blending warmth and efficiency to ensure seamless operations. Leading by example, you nurture a supportive culture where every member thrives, driving transformative outcomes through innovation and collaboration.

Roles And Responsibilities

• Lead a dynamic team to efficiently manage daily operations, while nurturing a positive work environment that encourages retention.
• Harness your expertise in Ricoh products and services to streamline operations, ensuring quality and efficiency, and exploring innovative solutions to stay ahead in a rapidly evolving landscape.
• Collaborate closely with customers to enhance business processes, driving mutual success and satisfaction through continuous feedback loops and steadfast commitment to service excellence.
• Foster a service-oriented environment, gathering regular feedback to ensure satisfaction and loyalty.
• Maintain high-quality operations, meeting audit and deadline standards while adapting to evolving challenges.
• Provide ongoing training and development opportunities, empowering team members to reach their full potential.

Qualifications Must Have

• High school diploma or equivalent (GED).
• A minimum of three years of relevant work experience, including customer-facing roles.
• Demonstrated previous managerial experience, ideally within a similar field.
• Proficiency in technology and adept problem-solving skills.
• Effective communication skills, demonstrated through both written and verbal channels.

Qualifications Nice To Have

• Previous management experience.
• Familiarity with the technical aspects of B2B services.
• Proficiency in Office 360.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

About Us

Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest In Yourself

At Ricoh, you can:

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

Job Info

Job Schedule : Full time

Locations : Chicago, IL, United States

Salary Range : $19.85 - $27.10

Driving requirements : Non-driver

Sign-on Bonus : No