Site Leader: Lead Operations, People & Growth

Tidal Wave Management LLC; Kansas City (MO); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

PTO

Health insurance

401(k)

Profit sharing

Milestone bonuses

Job summary

Tidal Wave Auto Spa is seeking a General Manager (Site Leader) to drive a 10–15 person team and deliver an exceptional guest experience at a fast-paced outdoor site.

You will lead daily operations, recruit and train staff, perform equipment checks, and manage hands-on tasks. Requires 3+ years of leadership, the ability to stand long hours in varying weather, and commitment to safety and quality. Competitive pay, bonuses, and profit sharing are offered.

Qualifications

• 3+ years of customer & team facing leadership experience required.
• Quick problem-solving and decision-making skills.
• Willingness to work on equipment and get your hands dirty.
• Ability to be on your feet for long hours at a time.
• Willingness to work in all weather conditions.

Responsibilities

• Lead a small team of 10-15 employees, fostering teamwork and a positive culture.
• Provide an exceptional guest experience through quality and friendly service.
• Perform limited admin work and quick checks on equipment.
• Attract, recruit, train, and develop employees at every position.
• Maintain a clean and organized facility, landscaping, and equipment rooms.

Skills

Leadership

Problem-solving

Team coordination

Customer service

Hands-on work

Job description

Tidal Wave Auto Spa is seeking a General Manager (Site Leader) to drive a 10–15 person team and deliver an exceptional guest experience at a fast-paced outdoor site.

You will lead daily operations, recruit and train staff, perform equipment checks, and manage hands-on tasks. Requires 3+ years of leadership, the ability to stand long hours in varying weather, and commitment to safety and quality. Competitive pay, bonuses, and profit sharing are offered.