Site Leader

tommy; Town of Hartford (WI); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Bonus opportunities

Health insurance

Dental & Vision insurance

Life insurance

401(k) with match

Paid time off

Free unlimited car wash membership

Leadership training

Career advancement

Team oriented environment

Job summary

Tommy's Express Car Wash is seeking a Site Leader to build and lead a high-performing team, fostering a positive culture and delivering outstanding customer experiences. This hands-on role drives sales, memberships, and profitability while overseeing scheduling, staffing, and daily operations.

You will coach team members, ensure a clean and safe site, and manage performance and financial results in a fast-paced retail environment. 50+ hour weeks, with flexible scheduling.

Qualifications

• 1+ years of leadership or management experience.
• Loves leading and developing people.
• Communicates effectively with customers and team members.
• Enjoys solving problems and improving processes.

Responsibilities

• Building and developing a high-performing team.
• Creating a positive, engaging culture where team members thrive.
• Delivering exceptional customer experiences every day.
• Driving sales, memberships, and profitability.
• Managing scheduling, staffing, and daily operations.
• Maintaining a clean, safe, and professional site appearance.
• Coaching team members through ongoing feedback and development.
• Managing site performance and financial results.
• Solving problems quickly and confidently while keeping the team focused and motivated.

Skills

Leadership

People development

Communication

Problem solving

Job description

Be the leader who builds something great from the ground up.

Tommy's Express Car Wash is looking for a driven, people-focused leader to help make it the best car wash in the community.

As our Site Leader, you'll have the opportunity to build a team, create an incredible culture, and lead a fast-paced operation where customer experience is everything. This isn't a desk job—it's a hands-on leadership role where you'll make a real impact every day.

Why Tommy's Express?

At Tommy's, we believe people come first. We hire great people, invest in their growth, and create opportunities for them to succeed. Our mission is simple: Enrich Lives, Add Value, and Serve Communities.

What You'll Get

• Performance-based bonus opportunities
• Health, Dental, and Vision Insurance
• Life and Disability Insurance
• 401(k) with company match
• Paid Time Off
• Free Unlimited Car Wash Membership
• Ongoing leadership training and development
• Career advancement opportunities with a growing national brand
• Fun, energetic, and team-oriented work environment

What You'll Do

As Site Leader, you'll be responsible for leading all aspects of

the operation, including:

• Building and developing a high-performing team
• Creating a positive, engaging culture where team members thrive
• Delivering exceptional customer experiences every day
• Driving sales, memberships, and profitability
• Managing scheduling, staffing, and daily operations
• Maintaining a clean, safe, and professional site appearance
• Coaching team members through ongoing feedback and development
• Managing site performance and financial results
• Solving problems quickly and confidently while keeping the team focused and motivated

What We're Looking For

We're looking for someone who:

• Loves leading and developing people
• Takes ownership and leads by example
• Thrives in a fast-paced environment
• Has 1+ years of leadership or management experience
• Communicates effectively with customers and team members
• Enjoys solving problems and improving processes
• Is dependable, accountable, and driven to succeed
• Wants to grow their career with a rapidly expanding company

Schedule

• Full-time position
• Typically 50+ hours per week
• Flexible schedule including days, evenings, and weekends

Work Environment

This position operates in a professional retail car wash environment. Team members may work both indoors and outdoors and are exposed to noise, water, weather conditions, and car wash equipment during operating hours (7:00am-9:00pm Monday through Sunday).

Physical Demands

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.

While performing the duties of this job, the team member must be able to:

• Able to work in a fast-paced environment
• Able to stand for up to 4 hours at a time
• Able to effectively communicate, detect, converse with, discern, convey, express oneself and exchange information
• Able to move equipment weighing up to 30-50 pounds.
• Able to work and commute in all weather conditions
• Able to walk, bend, twist, turn, stoop, climb steps, reach with hands, use hands to fingers.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required for this position. Duties, responsibilities, and activities may change at any time with or without notice.

Following a conditional offer of employment, candidates may be required to complete a job-related background check in accordance with S&L Companies’ policy and applicable law.

Tommy's Express Car Wash is a national, high-tech, "soft-touch" automated car wash franchise known for fast, efficient, and environmentally conscious cleaning. They use specialized cloth and foam, utilize 40% less water than average, and offer an app-based membership club for unlimited washes