Site Leader

Tommy's Express Car Wash; Colorado Springs (CO); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

PTO 3 weeks

Health insurance

Vision insurance

Dental insurance

Life insurance

401(k) retirement plan

Career growth

Job summary

Tommy's Express is seeking a Site Leader to oversee daily operations at our Colorado Springs location. The ideal candidate has car wash and management experience, strong customer service skills, and a proven sales background to drive memberships and revenue in a fast-paced environment.

This hands-on leadership role focuses on team development, cost control, equipment upkeep, and delivering outstanding service while maintaining safety and brand standards.

Qualifications

• Experience in car wash operations and leadership roles.
• Strong customer service experience.
• Proven ability to grow memberships and revenue.
• Willingness to assist with repairs and maintenance.
• Proven leadership, communication and organizational skills.
• Ability to multitask in a fast-paced environment.
• Reliable transportation and flexible weekend availability.
• Comfortable working outdoors in varying weather.

Responsibilities

• Oversee daily site operations for efficiency, cleanliness, safety and customer satisfaction.
• Lead, coach, train and develop team members, fostering a positive culture.
• Drive membership sales and maximize site revenue.
• Control labor, chemical usage and expenses to improve profitability.
• Deliver exceptional customer service and resolve concerns.
• Handle hiring, scheduling, onboarding and performance management.
• Maintain high operational and brand standards at all times.
• Collaborate with maintenance on equipment repairs and troubleshooting.
• Perform minor repairs at the site when needed.
• Ensure safety policies and procedures are followed.
• Analyze performance and implement improvements.
• Assist with local marketing and community involvement.

Skills

Car wash experience

Management experience

Customer service

Sales experience

Mechanical aptitude

Leadership skills

Multitasking

Transportation & schedule

Outdoor work

Job description

Site Leader

Tommy's Express- Colorado Springs, Colorado

About Us

Tommy's Express is redefining the car wash experience in Colorado Springs through industry-leading technology, exceptional customer service, and a commitment to operational excellence. We utilize some of the best technology and equipment in the car wash industry to provide a fast, efficient, and high-quality experience for every customer.

With multiple locations currently operating throughout Colorado Springs and additional sites planned, we are experiencing rapid expansion and are looking for strong leaders who want to grow with us. Our company culture is built around ownership, accountability, teamwork, and delivering outstanding results.

At Tommy's Express, we provide our leaders with the tools, systems, and support they need to succeed — but we want leaders who will truly take ownership of their site, grow revenue, control costs, develop their team, and operate their location like it is their own business.

Position Summary

We are seeking an experienced and driven Site Leader to oversee the daily operations of one of our Tommy's Express locations in Colorado Springs. The ideal candidate will have previous car wash experience, management experience, customer service expertise, and a strong sales background.

This role is responsible for leading all aspects of the site including operations, team development, customer satisfaction, membership sales growth, equipment upkeep, and financial performance. This is a hands-on leadership position in a fast-paced environment where strong operational leadership and accountability are critical.

Responsibilities

• Oversee all daily site operations to ensure efficiency, cleanliness, safety, and customer satisfaction
• Lead, coach, train, and develop team members while fostering a positive culture
• Drive unlimited membership sales and maximize site revenue
• Control labor, chemical usage, and operational expenses to improve profitability
• Deliver exceptional customer service and professionally resolve customer concerns
• Conduct hiring, scheduling, onboarding, and performance management
• Maintain high operational and brand standards at all times
• Work alongside the maintenance team on equipment troubleshooting and repairs
• Perform minor repairs and maintenance tasks directly at the site when needed
• Ensure all safety policies and procedures are followed
• Analyze operational performance and implement improvements
• Assist with local marketing efforts and community involvement opportunities

Qualifications

• Previous car wash experience required
• Previous management or leadership experience required
• Strong customer service experience
• Proven sales experience with the ability to grow memberships and revenue
• Mechanical aptitude and willingness to assist with repairs and maintenance
• Strong leadership, communication, and organizational skills
• Ability to multitask and thrive in a fast-paced environment
• Reliable transportation and flexible schedule availability, including weekends
• Ability to work outdoors in varying weather conditions

Compensation & Benefits

• Salary range: $65,000 - $80,000 annually depending on experience
• Performance bonus potential
• 3 weeks Paid Time Off (PTO)
• Health insurance options
• Vision insurance
• Dental insurance
• Life insurance
• 401(k) retirement plan
• Career advancement opportunities with a rapidly growing company

Why Join Tommy's Express?

This is more than just a management role — this is an opportunity to lead your own operation within one of the fastest-growing car wash organizations in Colorado Springs. We are looking for leaders who take pride in ownership, love developing teams, and are motivated by driving results.

If you are ready to grow with a rapidly expanding company that invests in its people and technology, we would love to hear from you.