Site Lead, Laboratory Services

Lancesoft; Malvern (Chester County); On-site; USD 95,000 - 125,000; Full time

Job summary

The Site Lead will oversee the enterprise Client Laboratory Services program for the Malvern location, ensuring flawless execution of the lab equipment maintenance (ELIS), contractor services, and consumables management.

Responsibilities include day-to-day onsite operations, vendor management, and alignment with safety standards, regulatory requirements, and quality systems.

Qualifications

• 3+ years of lab bench and/or lab operations experience in pharma/biotech laboratories.
• Experience overseeing external vendor and strategic partner relationships.
• Strong internal stakeholder relationship skills and customer-service mindset.
• Proficiency with Microsoft Office applications (Outlook, Teams).
• Working knowledge of GxP environments and regulatory requirements.

Responsibilities

• Oversee day-to-day on-site operations of Laboratory Services programs.
• Serve as the main contact for business and strategic partners for laboratory needs.
• Manage multiple vendor relationships delivering Lab Services in a GxP setting.
• Ensure safety, quality systems compliance and required trainings are in place.
• Develop and implement strategies for equipment maintenance, supplies procurement, and lab support services.
• Track performance and collaborate on improvements with site teams.

Skills

Lab ops

Vendor mgmt

Stakeholder mgmt

MS Office

GxP knowledge

Regulatory knowledge

Education

BS in biological or chemical science

Job description

Title: Site Lead, Laboratory Services

Location: Malvern, PA 19355;On-Site Required Duration: 10/01/2026 to 04/01/2027

NOTES FROM MANAGER:

• Role will be ONSITE, Mon-Fri regular working hours
• 6 month contract for now
• Bachelors degree required
• Role is Site Lead for Laboratory Services, will oversee contractors from certain contracting agencies (outside of Client s, sounds like)
• Will oversee the day to day onsite operations
• Must have at least 3 years of experience in lab bench / lab operations required
• Scientifics background is required
• Exp in GxP/GMP environment bkg
• Must have Pharma and/or Biotech exp required
• Will participate in a lot of meetings
• Will act as the in between with Scientific and Engineers
• Will repond to a lot of emails and instant messages

Job Description

Position Summary The Site Lead will be responsible for oversight and flawless execution of the enterprise Client Laboratory Services program for the Malvern location. The Laboratory Services program delivers strategic and operational value for stakeholders via central oversight of lab equipment maintenance (ELIS program), lab support contractor services, and point-of-use consumables management.

Responsibilities:

• Oversee general day-to-day operations of Laboratory Services programs on-site.
• Act as a key point of contact for business and strategic partners for laboratory needs and support.
• Oversee multiple vendor relationships that are responsible for delivering the Lab Services program in a GxP environment.
• Ensure laboratory services are aligned with safety standards, regulatory requirements, and quality systems, including appropriate trainings.
• Implementation of comprehensive strategies for laboratory equipment maintenance, supplies procurement, and lab support services to optimize operational efficiency.
• Follow-up on performance of Lab Services program with site-based teams
• Collaborate with local and site-based partner leads and teams to define and implement improvement plans when required

Required Knowledge, Skills and Abilities:

• 3+ years of lab bench and/or lab operations experience in pharma/biotech laboratories
• Demonstrated experience with overseeing external vendor and strategic partner relationships
• Demonstrated ability to establish strong internal stakeholder relationships, lead through influence, and approach the role with a customer service mindset
• Strong organizational skills and attention to detail
• Strong skills in Microsoft Office applications, including Outlook and Teams
• Working knowledge of GxP environments, quality & compliance domain, and industry regulations (FDA, ISO OSHA)

Required Minimum Education:

BS degree in biological or chemical science

Required Years of Related Experience:

At least 3 years experience in laboratory sciences and/or laboratory operations within pharma/biotech R&D, experience in GxP environment