Site IT Systems Engineer, Ford Energy

Lincoln Motor Company; Glendale (KY); On-site; USD 65,000 - 166,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Vehicle discount program

Tuition assistance

Paid time off & holidays

Job summary

Ford Energy is seeking an experienced IT Infrastructure Specialist to install, configure, and maintain site IT systems across production, warehouse, and office environments. You will handle incident triage, outages, and cyber security remediation while coordinating with plant teams and IT leadership.

The role requires 2+ years in IT infrastructure or manufacturing IT, strong networking and virtualization skills, and the ability to work with both technical and non-technical stakeholders.

Qualifications

• Bachelor's degree in IT or related field.
• 2+ years IT infrastructure or manufacturing IT environment experience.
• Knowledge of ITIL incident/problem/change management.
• Familiarity with manufacturing operations or OT environments preferred.
• Strong networking, server, virtualization, and endpoint management skills.
• Excellent troubleshooting and problem-solving abilities.
• Effective communication with technical and non-technical stakeholders, including union resources.
• Willingness to learn new technologies and adapt to changing needs.

Responsibilities

• Install, configure, monitor, and maintain site IT infrastructure.
• Provide day-to-day IT support across production, warehouse, office, and labs.
• Serve as first-line incident responder; perform triage and escalate as needed.
• Coordinate maintenance and outages with operations and IT leadership.
• Support rollout of major IT initiatives including IIoT and cybersecurity efforts.
• Help develop disaster recovery and high-availability procedures.
• Conduct regular system health checks and capacity monitoring.
• Document configurations, incidents, and procedures in runbooks.
• Mentor junior technicians and promote a safe, inclusive team environment.

Skills

IT infrastructure

Incident triage

Networking

Servers & virtualization

Endpoint management

Troubleshooting

Stakeholder communication

Union environment experience

Education

Bachelor's degree in IT/CS/Engineering

Tools

VMware

Patch management tools

Job description

Why Ford Energy?

At Ford Energy, you have the backing of an industrial manufacturing powerhouse with the agility of a dedicated energy startup offering industry leading technology. We offer a competitive compensation package including performance-based bonuses, Ford vehicle discounts, and the opportunity to shape the energy strategy of one of the world's most iconic brands. Learn more at https://fordenergy.com.

In this position...

What you'll do...

• Install, configure, monitor, and maintain site IT infrastructure, including data center equipment, network devices, servers, PCs, mobile devices, and related hardware/software.

• Provide day-to-day technical support for IT equipment across production, warehouse, office, lab, utility, outbuilding, and remote operating areas.

• Serve as first-line responder for incidents, performing triage, troubleshooting, and escalation; document root cause analysis and support implementation of preventive and corrective actions.

• Execute planned maintenance, system updates, and outages in coordination with operations, plant teams, vendors, and IT leadership, ensuring minimal disruption to production.

• Support rollout of major IT and business initiatives (infrastructure/application upgrades, IIOT deployments, cybersecurity remediation, end-user productivity tools) by executing installation, testing, and go-live activities.

• Assist in developing, testing, and maintaining disaster recovery and high-availability procedures for critical plant infrastructure and manufacturing applications.

• Perform routine system health checks, capacity monitoring, and proactive maintenance to identify and resolve issues before they impact operations.

• Support cybersecurity compliance efforts, including patching, vulnerability remediation, access control administration, and adherence to security policies.

• Maintain accurate documentation of systems, configurations, incidents, and procedures (runbooks, knowledge base articles).

• Mentor junior technicians and contribute to a safe, inclusive, and accountable team environment.

You’ll have...

• Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent experience.

• 2+ years of experience in IT infrastructure, systems administration, network support, or manufacturing IT environments.

• Working knowledge of ITIL practices for incident, problem, and change management.

• Familiarity with manufacturing operations, plant floor systems, or industrial IT/OT environments preferred; battery or energy industry experience a plus.

• Solid understanding of networking, servers, virtualization, and endpoint management.

• Strong troubleshooting and problem-solving skills, with the ability to work independently and elevate appropriately.

• Effective verbal and written communication skills; able to work with technical and non-technical stakeholders, including union-represented resources.

• Ability to manage multiple tasks and shifting priorities in a fast-paced operational setting.

• Willingness to learn new technologies and adapt to evolving business needs.

• Self-starter with strong ownership, attention to detail, and follow-through.

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including:

Immediate medical, dental, vision and prescription drug coverage

Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more

Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more

Vehicle discount program for employees and family members and management leases

Tuition assistance

Established and active employee resource groups

Paid time off for individual and team community service

A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

Paid time off and the option to purchase additional vacation time.

This position is a salary grade 5 and ranges from $65,100-$109,300.,

This position is a salary grade 6 and ranges from $74,300-$124,500.,

This position is a salary grade 7 and ranges from $86,600-$144,900.,

This position is a salary grade 8 and ranges from $99,100-$166,200.

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

For more information on salary and benefits, click here: https://fordcareers.co/GSR

Visa sponsorship is not available for this position.

Company: As Ford establishes a wholly owned subsidiary focused on Battery Energy Storage Systems, this role will initially be employed by Ford and is expected to transition to the subsidiary within one year.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

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