Shop Floor IT Specialist - 1st Line Support

Lear Corporation EEDS & Interiors; Duncan (SC); On-site; USD 55,000 - 75,000; Full time

Job description

Lear For You

We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because we want to be more for you.

A path to a better career. A better future.

Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we're named one of the World's Most Admired Companies.

They're the secret to our success-empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together.

Are you ready for a better career? A better future?

Job Description

IT COORDINATOR - B SHIFT DUNCAN, SC - DUNCAN PLANT

As a member of the IT team, the IT Specialist will be responsible to execute all information technology activities assigned the Plant IT Manager during the shift, he also is responsible to provide 1st lever support to the users and shop floor. Incumbents in this classification install computer systems, ensure that backup systems operate effectively, buy hardware and software, develop the IT infrastructure, fill out reports, review and install shop floor hardware (scanners, thin clients, printers, cameras,etc).

The Role:

Your work will include, but not be limited to:

• Complete daily checklist activities
• Providing 1st/ level technical support & problem analysis/rectification
• Ensure documentation and procedures are maintained and improved in accordance with ISMS and Sarbanes Oxley requirements
• Ensuring pro-active monitoring of systems using key performance indicators and dashboards
• Ensuring performance and availability of all computer systems including hardware, networks, IT security and telecommunications
• Monitor Ivanti call logging system and resolve production tickets
• Maintain Computer systems to current corporate standards
• Scorecard compliance activities including system patching, antivirus and CM
• Purchasing for all IT operations service requirements
• Configuring all onsite hardware including desktops, laptops, printers, scanners, thin clients, industrial PCs
• Deploying hardware into production environment to agreed schedules within maintenance windows
• Processing New user equipment requests / processing Leaver data and equipment requests
• Providing support on production systems LearPICS, LPS, LFG
• Ensuring performance and availability of networking infrastructure, ensuring stability of LAN/WAN by proactive monitoring and resolving issues, to include Cisco switch configuration, fault finding and hardware upgrades
• Monitoring Avamar Backup processes
• Virtual Server monitoring and preventative maintenance to ensure 100% uptime
• Ensuring all corporate requirements are delivered satisfactorily and on time
• Disaster recovery corporate compliance and failover testing practices
• Software license, inventory, and hardware maintenance management
• General administration and housekeeping of hot swap equipment and materials in IT Storage

Advantages of working for Lear at the DUNCAN PLANT:

• Examples: Self-Directed Work teams, opportunities for leadership advancement, strong benefits/perks to highlight

Qualifications

• Four-year college degree in Information System or five years previous experience in IT field
• Operational knowledge of AS400
• Hardware and network troubleshooting skills
• Manufacturing industry experience preferred
• Excellent written and verbal communication skills
• Strong interpersonal and organizational skills
• Ability to work independently or in a team-oriented environment
• Must be able to adapt to a fast-paced environment and to multi-task
• Knowledge of security systems (Camera's, Door Readers, Badge systems)
• Knowledge of networking systems to include how they are designed, capabilities, and limitations, and feasibility of systems
• Knowledge of peripheral equipment and their uses, capabilities and limitations as needed to determine equipment needs
• Ability to support audio visual equipment (TV's, projectors, paging systems)
• Knowledge of ERP/MRP systems including support of EDI

Bonus If You Have:

• Bilingual in Spanish
• Previous experience working in a JIT manufacturing environment

Equal Opportunity Employer

Lear Corporation is committed to fair, meritbased employment practices and equal opportunity.

We provide reasonable accommodations in accordance with applicable law.

Candidates must be legally authorized to work in the country where the position is located.

Unsolicited resumes from search firms, employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.