Site Intelligence Liaison

ADP, Inc.; San Antonio (TX); On-site; USD 45,000 - 75,000; Full time

Job summary

ADP, Inc. in San Antonio, TX is seeking a Site Intelligence Liaison to act as the primary contact for sites within the Summit network and to support trial conduct with timely, accurate information.

You will build and maintain site relationships, update databases and site profiles, communicate status updates, and help identify risks and mitigation strategies, while coordinating with internal teams. The role includes occasional site visits, reporting to management, and sustaining professional,

Qualifications

• 1–2 years administrative and/or clinical research experience.
• High school diploma or GED.
• Excellent reporting, communication, organizational, and critical thinking skills.
• Ability to manage multiple priorities with minimal supervision.
• Valid driver's license and personal auto insurance.

Responsibilities

• Update database with journal entries related to discussions and site activities.
• Update site profiles in the database.
• Correspond with sites for status updates and information requests.
• Compile reports for management review.
• Perform virtual site visits.
• Welcome newly approved sites and maintain collaborative relationships.
• Maintain routine communication cadence with assigned sites.
• Ensure feasibility and company databases are accurate and current.
• Identify potential risks to trial activities and collaborate on mitigation strategies.
• Support sites with locating appropriate vendors.
• Collaborate with departments to resolve escalations.
• Communicate status updates to internal staff.
• Serve as single point of contact for assigned sites.

Skills

Reporting

Communication

Organization

Critical thinking

Multitasking

Education

High school diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time San Antonio, TX, US

6 days ago Requisition ID: 1103

Job Description

Job Title: Site Intelligence Liaison

Reports To: Sr. VP of Quality Control

Department: Quality Control

FLSA Status: Exempt

Business Unit: IRO

Summary: The Site Intelligence Liaison (SIL) works under the supervision of the Sr. VP of Quality Control and serves as the primary point of contact for sites within the Summit network. The SIL builds and fosters positive site relationships, facilitates activities, ensures sites are supported, and positively impacts Summit trial conduct.

Duties and Responsibilities:

• Update database with journal entries related to discussions and site activities.
• Update site profiles in the database.
• Correspond with sites for status updates and information requests.
• Compile reports for management review.
• Perform virtual site visits.
• Welcome newly approved sites and maintain collaborative relationships.
• Maintain routine communication cadence with assigned sites.
• Ensure feasibility and company databases are accurate and current.
• Identify potential risks to trial activities and collaborate on mitigation strategies.
• Support sites with locating appropriate vendors.
• Collaborate with departments to resolve escalations.
• Communicate status updates to internal staff.
• Serve as single point of contact for assigned sites.

Qualifications:

• 1-2 years administrative and/or clinical research experience.
• High school diploma or GED.
• Excellent reporting, communication, organizational, and critical thinking skills.
• Ability to manage multiple priorities with minimal supervision.
• Valid driver's license and personal auto insurance.

Knowledge, Skills, and Other Abilities:

• Excellent written and oral communication skills
• Organizational skills
• Ability to pay attention to detail
• People skills including possessing a positive, friendly, and professional demeanor
• Ability to be flexible with changing priorities
• Ability to communicate in a diplomatic and professional manner

Strong interpersonal skills

Work Environment and Physical demands: The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work may be performed in an office environment.
• Occasional domestic and/or international travel may be required (20%).

Acknowledgment

This document outlines the general scope of responsibilities and may evolve as business needs require.

Employee Name: ______________________________

Employee Signature: ___________________________________

Signature: ___________________________________

Date: _______________________________________