Site Intelligence Liaison

Pinnacle Clinical Research- A Summit Solution; San Antonio (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Pinnacle Clinical Research- A Summit Solution is seeking a Site Intelligence Liaison to support site relationships and trial activities within the Summit network. The role reports to the Sr.

VP of Quality Control and focuses on maintaining site profiles, facilitating communications, and ensuring accurate, timely updates for management. The ideal candidate has 1–2 years of administrative or clinical research experience, a high school diploma or GED, and strong organizational, reporting, and

Qualifications

• 1–2 years administrative and/or clinical research experience.
• High school diploma or GED.
• Excellent reporting, communication, organizational, and critical thinking skills.
• Ability to manage multiple priorities with minimal supervision.
• Valid driver's license and personal auto insurance.

Responsibilities

• Update database with journal entries related to discussions and site activities.
• Update site profiles in the database.
• Correspond with sites for status updates and information requests.
• Compile reports for management review.
• Perform virtual site visits.
• Welcome newly approved sites and maintain collaborative relationships.
• Maintain routine communication cadence with assigned sites.
• Ensure feasibility and company databases are accurate and current.
• Identify potential risks to trial activities and collaborate on mitigation strategies.
• Support sites with locating appropriate vendors.
• Collaborate with departments to resolve escalations.
• Communicate status updates to internal staff.
• Serve as single point of contact for assigned sites.

Skills

Administrative experience

Clinical research experience

Communication

Organizational skills

Detail-oriented

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Summary: The Site Intelligence Liaison (SIL) works under the supervision of the Sr. VP of Quality Control and serves as the primary point of contact for sites within the Summit network. The SIL builds and fosters positive site relationships, facilitates activities, ensures sites are supported, and positively impacts Summit trial conduct.

Duties and Responsibilities:

• Update database with journal entries related to discussions and site activities.
• Update site profiles in the database.
• Correspond with sites for status updates and information requests.
• Compile reports for management review.
• Perform virtual site visits.
• Welcome newly approved sites and maintain collaborative relationships.
• Maintain routine communication cadence with assigned sites.
• Ensure feasibility and company databases are accurate and current.
• Identify potential risks to trial activities and collaborate on mitigation strategies.
• Support sites with locating appropriate vendors.
• Collaborate with departments to resolve escalations.
• Communicate status updates to internal staff.
• Serve as single point of contact for assigned sites.

Job Description

Job Title: Site Intelligence Liaison

Reports To: Sr. VP of Quality Control

Department: Quality Control

FLSA Status: Exempt

Business Unit: IRO

Qualifications:

• 1-2 years administrative and/or clinical research experience.
• High school diploma or GED.
• Excellent reporting, communication, organizational, and critical thinking skills.
• Ability to manage multiple priorities with minimal supervision.
• Valid driver's license and personal auto insurance.

Knowledge, Skills, and Other Abilities:

Ability to synthesize data with strong attention to detail and accuracy. Proficiency with Microsoft Office Suite, internet browsers, and cloud-based enterprise solutions. Ability to read, analyze, interpret, and present business information effectively.

Competencies:

• Excellent written and oral communication skills
• Organizational skills
• Ability to pay attention to detail
• People skills including possessing a positive, friendly, and professional demeanor
• Ability to be flexible with changing priorities
• Ability to communicate in a diplomatic and professional manner
• Strong interpersonal skills
• Excellent computer skills
• Knowledge of Microsoft Office, internet browsers, and web-based enterprise solutions software.

Work Environment and Physical demands:

The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work may be performed in an office environment.
• Occasional domestic and/or international travel may be required (20%).

Acknowledgment

This document outlines the general scope of responsibilities and may evolve as business needs require.

Employee Name: ______________________________

Employee Signature: ___________________________________

Supervisor Name: ___________________

Signature: ___________________________________

Date: _______________________________________