Site General Manager

Love's Travel Stops; Pendleton (IN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

Flexible scheduling

401(k) – 100% match up to 5%

Medical/Dental/Vision insurance after

Competitive pay

Career development

Quarterly bonus program

Profit sharing

Job summary

Love's Travel Stops in Pendleton, IN, seeks a Site General Manager to oversee daily operations, profitability, and overall site success. You will lead staff across fuel, retail, restaurant, and services, drive revenue through marketing and customer service, and ensure safety and regulatory compliance.

The role requires hands-on leadership, multitasking, and problem-solving in a fast-paced environment, with a focus on staff development, budget oversight, and delivering excellent guest experiences.

Qualifications

• 3+ years in retail, travel stop or c-store, big box, grocery, or department store management.
• 3+ years managing operations with an annual sales volume.
• 3+ years affecting and deciphering budgets and P&L statements.
• 3+ years supervising and training 5-10+ employees.

Responsibilities

• Oversee the daily operations of fuel sales, retail, convenience store, restaurant, and other on-site services.
• Drive revenue growth through strategic marketing, promotions, and customer service.
• Hire, train, and supervise employees, including cashiers, maintenance staff, and restaurant personnel.
• Ensure compliance with all local, state, and federal regulations regarding fuel, food service, and employment.
• Implement and enforce company policies, health and safety regulations, and industry standards.
• Ensure the facility is clean, safe, and well-maintained at all times.

Skills

Leadership

Staff management

Budgeting & P&L

Retail operations

Job description

Benefits:

• Fuel Your Growth with Love's - company funded tuition assistance
• Paid Time Off
• Flexible Scheduling
• 401(k) – 100% match up to 5%
• Medical/Dental/Vision Insurance after 30-days
• Competitive Pay
• Career Development
• Quarterly Bonus Program
• Profit-Sharing Opportunity

Welcome to Love’s!

At Love’s, The Site General Manager is responsible for overseeing the daily operations, profitability, and overall success of a truck stop facility. This role involves managing staff, ensuring excellent customer service, maintaining inventory, optimizing fuel and retail sales, and ensuring compliance with safety and operational standards. The General Manager must be a hands‑on leader, capable of multitasking and problem‑solving in a fast-paced environment.

Job Functions:

• Oversee the daily operations of fuel sales, retail, convenience store, restaurant, and other on‑site services.
• Drive revenue growth through strategic marketing, promotions, and customer service.
• Hire, train, and supervise employees, including cashiers, maintenance staff, and restaurant personnel.
• Ensure compliance with all local, state, and federal regulations regarding fuel, food service, and employment.
• Implement and enforce company policies, health and safety regulations, and industry standards.
• Ensure the facility is clean, safe, and well‑maintained at all times.

Requirements:

• 3+ years in retail, travel stop or c-store, big box, grocery, or department store management.
• 3+ years managing operations with an annual sales volume of $2+million.
• 3+ years affecting and deciphering budgets and P&L statements.
• 3+ years supervising and training 5-10+ employees.
• Ability to successfully complete a pre-employment drug screen and background check. Additional screening may include a motor vehicle check and/or DOT Physical.

Skills and Demands:

• Ability to navigate various computer programs, systems, and technology tools as part of daily operations.
• Must be able to talk, hear, move around, lift up to 50 pounds, and see clearly to perform job duties.

Our Culture:

Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award‑winning culture.

Love's is an Equal Opportunity Employer. Veterans encouraged to apply.