Site Experience Coordinator

Jones Lang LaSalle Incorporated; Town of New Windsor (NY); Hybrid; USD 49,000 - 65,000; Full time

Benefits offered by this job

401(k) with match

Medical, Dental & Vision

Paid parental leave

Paid time off

Daily pay access

Job summary

JLL in New York, NY is seeking a friendly Receptionist to be the first point of contact for clients, visitors, and employees, ensuring a welcoming environment and smooth office operations.

The role requires 2+ years in an office setting, proficiency with MS Office and Google Suite, and strong verbal and written communication. Mon–Fri, 8:30 AM–5:30 PM, onsite at our New York location.

Qualifications

• 2+ years of experience in an office setting.
• Proficiency with MS Office and Google Suite.
• Excellent verbal and written communication.],

Responsibilities

• Answer and transfer telephone calls to the mainline.
• Greet and direct visitors.
• Schedule meeting rooms and appointments.
• Coordinate meetings, conference calls, and video conferences.
• Register guests with building concierge and manage visitor passes.
• Record and relay information to stakeholders in a timely manner.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Time management

Office experience

Education

Post-secondary education

Tools

MS Office

Google Suite

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves

We are currently seeking a friendly Receptionist to join our dynamic team. As the first point of contact for our organization, the Receptionist plays a pivotal role in creating a positive and welcoming environment for our clients, visitors, and employees. This is an excellent opportunity for an individual with a passion for delivering exceptional customer service and ensuring smooth office operations.

What your day-to-day will look like

• Answer and transfer all telephone calls to the mainline accordingly
• Greet and direct all visitors accordingly
• Schedule meeting rooms and appointments
• Coordinate and organize meetings, conference calls, video conferences, and net meetings and their related materials as required
• Register guests with the building concierge and manage visitor guest passes
• Record and relay information to appropriate stakeholders in a timely manner
• Maintain the copy and mail rooms accordingly, ensuring office equipment (e.g. photocopiers, postage, etc.) is operational and appropriate inventory is in stock
• Order office supplies and manage inventory
• Order stationary and business cards as directed
• Manage all mail and couriers, including but not limited to preparing courier packages, coordinating pick-up and delivery, confirming delivery/receipt with appropriate stakeholders, and resolving any related issues in a timely manner
• Liaise with building management on maintenance issues
• Check invoices on AP System and file accordingly
• Respond to basic client and general enquiries and escalat*** complex queries to the appropriate parties
• Enter or process data, orders, requests, or information as required
• Perform clerical or administrative duties as needed, such as: assisting with filing and database systems, attendance records and other related office support duties
• Maintain the meeting rooms, ensuring they are clean, tidy, and ready for use
• Maintain the kitchens, ensuring they and related amenities are clean, in stock, and ready for use
• Maintain the lobby, ensuring it is clean, tidy, and presentable at all times
• Any other reasonable duties and responsibilities assigned

Required Qualifications

• 2+ years of experience in an office setting
• Demonstrated proficiency with all applicable software packages including but not limited to MS Office and Google Suite
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent time management and organizational skills

Preferred Qualifications

• Post-Secondary education is an asset
• Fluency in French is an asset but not mandatory
• Experience in the real estate sector is an asset

Schedule

Monday to Friday from 8:30AM to 5:30PM

Estimated compensation

49,100.00 – 64,500.00 USD per year

Location

On-site –New York, NY

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Jones Lang LaSalle (“JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.