Site Coordinator

Michigan Orthopaedic Surgeons PLLC; Michigan; On-site; USD 42,000 - 62,000; Full time

Job summary

Michigan Orthopaedic Surgeons PLLC is seeking a Site Coordinator to support daily clinic operations across our orthopaedic locations. You will coordinate scheduling, assist physicians and staff, and help maintain a positive patient experience.

The ideal candidate is highly organized, proactive, and able to balance multiple tasks while communicating effectively with providers and patients. Healthcare operations experience and EMR proficiency are preferred.

Qualifications

• Minimum two years of healthcare, medical office, or clinic operations experience.
• Experience in a coordinator, lead, supervisor, or similar support role preferred.
• Proficiency with electronic medical records and Microsoft Office applications.

Responsibilities

• Coordinate daily operations to ensure efficient clinic flow and patient scheduling
• Serve as a resource for providers, staff, and patients regarding operational questions and concerns
• Assist with staff scheduling, onboarding coordination, and training support
• Monitor clinic workflows and identify opportunities to improve efficiency and patient experience
• Support physician needs and facilitate communication between providers and operational leadership
• Address patient concerns and assist with service recovery when needed
• Maintain office supplies, equipment coordination, and general site readiness
• Ensure adherence to organizational policies, procedures, and regulatory requirements
• Assist with data collection, reporting, and operational tracking as requested
• Foster a positive, collaborative environment that supports teamwork and excellent patient care

Skills

Healthcare operations experience

Organizational skills

Multitasking

Excellent communication

Independent work

Problem solving

Education

Associate's or Bachelor's degree in healthcare administration or related field

Business or healthcare management background

Tools

EMR systems

Microsoft Office

Job description

Job Description

Who We Are

As the largest and most comprehensive orthopaedic team in the state, we’ve combined the medical expertise of the state’s finest orthopaedic and musculoskeletal surgeons, specialists, and research pioneers. Along the continuum of care, every provider we work with feels a compelling commitment to leadership in education, innovation and research, as well as a dedication and desire to put each patient first.

Why Join Us?

Looking for a rewarding career in orthopaedics? Join a team where your expertise is valued, your growth is supported, and your work makes a real impact every day.

At our organization, you’ll find more than just a job, you’ll discover a collaborative, physician-led culture committed to excellence in patient care and professional development. We offer competitive compensation, exceptional benefits, and meaningful opportunities to advance your career in a fast-paced, high-performing environment.

What Makes Us Different?

• Physician-led private practice culture focused on innovation and quality care
• Collaborative, fast-paced environment that values teamwork and efficiency
• Strong operational support so you can focus on what you do best
• Competitive salary and comprehensive benefits package
• Career growth and advancement opportunities within a highly respected organization

Position Summary

The Site Coordinator serves as the primary operational support resource for an orthopaedic practice location. This individual is responsible for coordinating daily clinic operations, supporting physicians and staff, ensuring a positive patient experience, overseeing the site's after hours UrgentOrtho clinic, and helping maintain efficient workflows throughout the site.

The ideal candidate is highly organized, proactive, service-oriented, and capable of balancing multiple responsibilities while maintaining a positive and professional presence.

Key Responsibilities

• Coordinate daily operations to ensure efficient clinic flow and patient scheduling
• Serve as a resource for providers, staff, and patients regarding operational questions and concerns
• Assist with staff scheduling, onboarding coordination, and training support
• Monitor clinic workflows and identify opportunities to improve efficiency and patient experience
• Support physician needs and facilitate communication between providers and operational leadership
• Address patient concerns and assist with service recovery when needed
• Maintain office supplies, equipment coordination, and general site readiness
• Ensure adherence to organizational policies, procedures, and regulatory requirements
• Assist with data collection, reporting, and operational tracking as requested
• Foster a positive, collaborative environment that supports teamwork and excellent patient care

Qualifications

Required

• Minimum of two years of healthcare, medical office, or clinic operations experience
• Prior experience in a coordinator, lead, supervisor, or similar support role preferred
• Strong organizational and multitasking abilities
• Excellent communication and interpersonal skills
• Ability to work independently while collaborating effectively with physicians and staff
• Strong problem-solving skills and attention to detail
• Proficiency with electronic medical records and Microsoft Office applications

Preferred

• Orthopaedic or specialty practice experience
• Ambulatory or outpatient healthcare experience
• Associate's or Bachelor's degree in healthcare administration, business, or a related field

What We’re Looking For

The successful candidate will demonstrate:

• Strong organizational and coordination skills
• Excellent service and a patient-focused mindset
• Ability to prioritize and manage multiple responsibilities
• Effective communication and relationship-building skills
• Sound judgment and problem-solving abilities
• Initiative and accountability
• Flexibility in a dynamic healthcare environment
• Ability to support both operational needs and team success

Ideal Leadership Traits

• Organized and detail-oriented
• Dependable and proactive
• Positive and approachable
• Strong team player
• Service-oriented mindset
• Adaptable and r