Site Coordinator

Clinica; Lafayette, Northern (CO, KY); Hybrid; USD 33,000 - 37,000; Full time

Job summary

Mental Health Partners in Lafayette, CO is seeking a Site Coordinator focused on client satisfaction, handling inquiries and admin tasks for the clinical office. You will be the welcoming presence in the lobby and ensure clients feel heard.

This 100% onsite role reports to the Program Manager and requires a high school diploma and 2+ years of healthcare customer service experience. Benefits include medical plans, PTO, and a commitment to equity.

Qualifications

• Two (2+) years of experience in customer service in health care or mental health environments.
• Strong communication and organizational skills are preferred.

Responsibilities

• Respond to client inquiries and manage administrative items for the clinical office.
• Welcome clients in the lobby and ensure they feel heard and comfortable.
• Work 100% onsite in Lafayette, CO and report to the Program Manager.

Skills

Customer service

Communication

Organization

Education

High school diploma or GED

Job description

• Pay or shift range: $24 USD to $26.65 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

As our Site Coordinator, you will be focused on client satisfaction, responding to client inquiries and manage administrative items for the clinical office. You will be the welcoming presence and walk the lobby ensuring you are engaging clients helping them feel comfortable where they believe they are being heard.

You will be 100% onsite in Lafayette, CO and report to the Program Manager.

Job Profile:

• Do you bring a significant customer service emphasis? Are you comfortable working with challenging situations?
• Have you worked in mental health and with severe persistent mentally ill (SPMI) populations?
• Do you seek resolution to questions and problems and provide prompt follow up?
• Are you organized, manage details and have communication strengths?

Is that a YES? Today is the day to jump on this opportunity, and join to Mental Health Partners and contribute to our mission.

What's In It For You:

• Medical (Kaiser and Cigna options), dental, vision, FSA, HSA, life, disability, and retirement (with company match) plans.
• Paid time off, paid holidays, and a comprehensive wellness program.
• Commitment to Justice, Equity, Diversity, and Inclusion work
• Company contribution to student loans
• Engaged employer who believes you are an important factor in delivering our mission to the community with lots of opportunity to for dialogue with leaders
• Training, personal, and professional growth opportunities
• Supportive team that will participate in your development

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

As a condition of employment, you will be required to receive the COVID-19 vaccination (and any subsequent boosters) and the annual influenza vaccine. Medical exemptions or religious accommodations may be requested.

What we need for this job:

• High school diploma or GED
• Two (2+) years of experience, including customer service roles in health care or mental health environments

This position will be posted, at minimum, until 9/25 and may remain open until a sufficient candidate pool has been collected.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.