Site CEO & Growth Leader — General Manager

Modwash; Youngstown (OH); On-site; USD 558,000 - 725,000; Full time

Job summary

ModWash in Youngstown, OH is seeking a General Manager to act as the CEO of their site, owning people, performance, culture, and profitability. The GM makes daily decisions that drive long-term success while upholding ModWash standards, values, and strategy.

The GM will hire, develop, and retain a winning team, lead operations, safeguard the brand, and continuously improve the business. You will focus on safety, guest experience, labor optimization, and financial results with a strong sales

Qualifications

• The General Manager (GM) is the CEO of their ModWash site.
• GM has full responsibility for the site’s people, performance, culture, and profitability.
• They operate with an ownership mindset—making daily decisions that drive long term success, while supporting ModWash standards, values, and strategy.
• The GM is expected to think and act like a business owner: owning results, developing leaders, safeguarding the brand, and continuously improving operations.

Responsibilities

• Create and maintain a positive, team-oriented work environment.
• Attract, recruit, train, and develop all attendants, key holders, and assistant general manager.
• Trained to perform preventive maintenance and repairs equipment.
• Manage chemical inventory, scheduling, labor costs, and equipment functionality.
• Perform required administrative duties including disciplinary action, scheduling, employee relations and life cycle recruiting.
• Continuously seek ways to improve the business.
• Ensure compliance with legal requirements and company policies and procedures.
• Ensure that safety and security are emphasized, practiced, and periodically reviewed, and that employees are trained in appropriate responses.
• Lead the team with a strong sales mindset, driving performance and guest experience.
• Participates in the hiring and training of hourly team members.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees as needed and in accordance with company policy.

Skills

Leadership

People management

Operations management

Sales mindset

Guest experience

Hiring training

Job description

ModWash in Youngstown, OH is seeking a General Manager to act as the CEO of their site, owning people, performance, culture, and profitability. The GM makes daily decisions that drive long-term success while upholding ModWash standards, values, and strategy.

The GM will hire, develop, and retain a winning team, lead operations, safeguard the brand, and continuously improve the business. You will focus on safety, guest experience, labor optimization, and financial results with a strong sales