Site CEO: People, Profit & Performance Leader

ModWash; Cambridge (MD); On-site; USD 90,000 - 120,000; Full time

Job summary

ModWash is seeking a General Manager to act as the CEO of their site, owning the P&L, people, culture, and profitability. The GM will recruit, train, and develop attendants and leaders, drive membership growth and guest satisfaction, and make real-time decisions to optimize operations.

The role requires leadership, accountability, and a strong sales mindset to protect the brand and deliver site-wide success in a community-focused environment.

Qualifications

• Create and maintain a positive, team-oriented work environment.
• Attract, recruit, train, and develop all attendants, key holders, and assistant general manager.
• Trained to perform preventive maintenance and repairs equipment.
• Manage chemical inventory, scheduling, labor costs, and equipment functionality.
• Perform required administrative duties including disciplinary action, terminations, scheduling, employee relations and life cycle recruiting.
• Continuously seek ways to improve the business and ensure safety and compliance.

Responsibilities

• Own site level P&L results and drive profitability.
• Lead the team with a strong sales mindset, boosting guest experience.
• Hire, train, and develop a winning team and future leaders.
• Make real-time operational decisions and adjust staffing as needed.
• Be the face of ModWash in the community and safeguard the brand.

Skills

People leadership

Recruitment

Team development

Operations management

P&L ownership

Disciplinary actions

Guest experience

Safety compliance

Inventory management

Scheduling

Job description

ModWash is seeking a General Manager to act as the CEO of their site, owning the P&L, people, culture, and profitability. The GM will recruit, train, and develop attendants and leaders, drive membership growth and guest satisfaction, and make real-time decisions to optimize operations.

The role requires leadership, accountability, and a strong sales mindset to protect the brand and deliver site-wide success in a community-focused environment.