Site Care Partner

PRA HEALTH SCIENCES; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

Join a leading clinical research organization as a Site Care Partner, where you will build relationships and oversee site operations. This role involves managing study-related issues, ensuring compliance with regulatory requirements, and supporting site recruitment efforts. The organization values diversity and offers a competitive salary alongside various benefits focused on well-being and work-life balance. If you are adaptable, possess strong communication skills, and are willing to travel, this opportunity could be the perfect fit for you.

Benefits

Annual leave entitlements

Health insurance options

Retirement planning options

Global Employee Assistance Programme

Life assurance

Flexible benefits like childcare vouchers

Gym discounts

Travel passes

Health assessments

Qualifications

• Minimum of 5 years of experience in a related field.
• Proficient in English and local language.

Responsibilities

• Build and maintain relationships with site stakeholders.
• Support study-related issues and coordinate communication.
• Plan and deliver effective site recruitment.

Skills

Knowledge of Good Clinical Practice/ICH Guidelines

Strong computer skills

Excellent communication skills

Networking and relationship-building skills

Adaptability to new technologies

Education

Bachelor’s degree or RN qualification

Equivalent combination of education and experience

Job description

Overview

As a Site Care Partner, you will join the world’s largest and most comprehensive clinical research organization, powered by healthcare intelligence.

Responsibilities

What you will be doing:

• Build and maintain relationships with site stakeholders and oversee site operations.
• Support study-related issues at sites, coordinating communication and resolution efforts (e.g., vendor, site contracts, and payment issues).
• Manage strategy and approach for IP and ancillary supplies throughout the study lifecycle, ensuring site and country requirements are met.
• Plan and deliver effective site recruitment, supporting enrollment and responding to recruitment challenges from investigators.
• Maintain regular communication with investigator sites to gather updates and ensure progress towards study goals.
• Coordinate with local RA/CTRO/SAP to ensure timely completion of country/local registry requirements when applicable.

Qualifications

You are:

• Holds a Bachelor’s degree or RN qualification in a related field, or has an equivalent combination of education, training, and experience (minimum of 5 years).
• Proficient in the local language; English is required.

Skills and Technical Competencies

• Knowledge of Good Clinical Practice/ICH Guidelines and applicable regulatory requirements.
• Strong computer skills and adaptability to new technologies.
• Excellent communication, presentation, and interpersonal skills.
• Willingness and ability to travel up to 75% regularly.
• Proven networking and relationship-building skills.
• Ability to manage cross-functional relationships effectively.
• Effective communication with internal and external stakeholders.
• Adaptability to changing technologies and processes.
• Knowledge of country-specific GCP requirements differing from standard procedures.

What ICON can offer you

Our success depends on our people. We prioritize building a diverse culture that rewards high performance and nurtures talent. Alongside a competitive salary, ICON offers various benefits focused on well-being and work-life balance, including:

• Annual leave entitlements
• Health insurance options for you and your family
• Retirement planning options
• Global Employee Assistance Programme via TELUS Health, providing 24/7 support from over 80,000 professionals
• Life assurance
• Flexible country-specific benefits such as childcare vouchers, bike schemes, gym discounts, travel passes, and health assessments

Learn more about working at ICON: https://careers.iconplc.com/benefits

At ICON, inclusion and belonging are core to our culture. We are committed to providing an accessible environment free from discrimination and harassment. Qualified applicants will receive equal consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. If you need accommodations during the application process, please let us know through this form.

Interested but unsure if you meet all requirements? We encourage you to apply — you might be exactly what we're looking for.