Site Analytics & Productivity Optimization Consultant

Caterpillar; Tucson (AZ); On-site; USD 113,000 - 169,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid time off

401(k) savings plans

Health Savings Account (HSA)

Flexible Spending Accounts (FSAs)

Career Development

Incentive bonus

Relocation assistance

Job summary

Caterpillar’s Site Analytics team in Mining Solutions is hiring a Product Consultant to connect customer data, equipment, technology, and site operations to business results. You will analyze data, build models, and deliver actionable insights that improve site performance, cost per ton, and sustainability, with global collaboration.

Based in Peoria, IL or Tucson, AZ, the role involves on-site work five days a week, travel ~25%, and close partnership with dealers and technology partners to

Qualifications

• Bachelor's degree in Engineering, Computer Science, Analytics, or a related discipline, or substantial progressively responsible experience in a closely related field.
• Demonstrated experience with data analysis, modeling, and simulation, particularly in quarry, aggregates, mining, heavy equipment, or comparable industrial environments.
• Strong machine product and application knowledge, including an understanding of optimized fleet performance, productivity, and the operational factors affecting cost per ton.
• Experience with Caterpillar VST, FPSim, or comparable mining fleet performance modeling and simulation tools.
• Experience building meaningful data visualizations and reporting solutions, including experience with SQL or similar databases and tools such as Microsoft Power BI.
• Previous field experience in a dealer-facing or customer-facing role, particularly one involving mining, quarry, aggregates, fleet management, heavy equipment, product application, or site productivity.
• Experience working with external technology providers or vendors to develop, integrate, improve, or deploy customer-facing technology solutions.
• Working knowledge of statistics and the ability to translate complex datasets into actionable customer recommendations.
• Project management experience, strong execution discipline, and demonstrated ability to carry initiatives from concept through completion.
• Demonstrated ability to build trust with external customers while collaborating effectively across a complex, matrixed global organization.

Responsibilities

• Optimize customer site performance: Analyze fleet and site data and use modeling and simulation to identify productivity opportunities, define optimization strategies, and provide performance expertise to customers and the fleet management team.
• Turn analysis into measurable customer value: Conduct product performance studies and assess jobsite efficiency; identify, evaluate, and track the financial impact of performance improvements; and present actionable recommendations to customer leadership.
• Serve as the product and application expert: Support go-to-market initiatives and sales execution, provide product application expertise at the point of sale, communicate the value of Site Analytics services, and deliver training covering applied technology, job efficiency, safety, and productivity optimization.
• Build and scale Site Analytics solutions.: Develop data interpretations, performance models, visualizations, industry benchmarks, customer site assessments, and the productivity optimization execution playbook to make complex operating data easier to understand and act upon.
• Advance the product and technology roadmap: Manage tools and systems supporting the service, collaborate with key stakeholders and technology partners to integrate and improve solutions, and maintain a continuous-improvement backlog that supports business growth.
• Bring the voice of the customer into product development: Capture product and customer requirements, evaluate customer and industry perspectives on productivity, assess competitive technologies, and provide input to product improvements and New Product Introduction programs.
• Build strong customer and partner relationships: Translate complex technical analysis into clear recommendations, build trust across customer and dealer organizations, and collaborate across a matrix of commercial, technical, product, and technology stakeholders.

Skills

Customer Focus

Technical Excellence

Value Selling

Products and Services

Critical Thinking

Communication

Relationship Management

Negotiation

Education

Bachelor's degree in Engineering

Tools

Power BI

SQL

VST/FPSim

Job description

Caterpillar’s Site Analytics team in Mining Solutions is hiring a Product Consultant to connect customer data, equipment, technology, and site operations to business results. You will analyze data, build models, and deliver actionable insights that improve site performance, cost per ton, and sustainability, with global collaboration.

Based in Peoria, IL or Tucson, AZ, the role involves on-site work five days a week, travel ~25%, and close partnership with dealers and technology partners to