Job Summary
Life Cycle Analyst at Caterpillar, Inc. Full‑time, on‑site position in Tucson, AZ or South Milwaukee, WI.
Role Overview
As a Life Cycle Analyst, you will analyze data, identify improvement opportunities, and support dealer requests to optimize lifecycle performance and shape aftermarket services for mining equipment.
Responsibilities
- Identifying, defining, and implementing integrated lifecycle solutions and performance improvements.
- Developing and analyzing data and information to prioritize opportunities for improvement.
- Establishing linkages, partnerships, and best practices with business partners and internal functions.
- Investigating industry benchmarks, metrics, and best practices to develop optimal supply chains.
Education Requirement
Degree or equivalent experience desired.
Qualifications
- Customer Service: Deliver prompt, high‑quality support to internal and external stakeholders.
- Standard Operating Procedures: Maintain and improve SOPs to ensure consistency and compliance.
- Problem Solving: Apply structured approaches to resolve operational challenges.
- Inventory Management: Understand basic inventory principles and reporting.
- Business Performance Management: Use BI tools to monitor and report on performance metrics.
- Process Improvement: Identify and implement more efficient workflows.
- Application Systems: Support and enhance core systems used in supply chain operations.
- Effectiveness Measurement: Track and analyze KPIs to drive continuous improvement.
- Understanding of bill of materials (BOM) structure and maintenance.
- Strong customer focus and responsiveness to internal and external inquiries.
- Ability to manage multiple priorities and meet service‑level KPIs (under 20 open tickets/day, 85% resolved within 10 days).
- Problem‑solving mindset with willingness to engage across teams.
- Experience with SAP or similar ERP systems.
- Familiarity with mining equipment or dealer support environments.
Additional Details
- Full‑time, on‑site role.
- Location: Tucson, AZ or South Milwaukee, WI.
- Relocation assistance is not available.
- Work authorization sponsorship is not offered.
- Minimal travel, expected to be less than 10%.
Compensation
Summary pay range: $87,480.00 – $131,280.00 (salary varies by market location, job level, performance, and experience).
Benefits
- Medical, dental, and vision benefits*
- Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
- 401(k) savings plans*
- Health Savings Account (HSA)*
- Flexible Spending Accounts (FSAs)*
- Health Lifestyle Programs*
- Employee Assistance Program*
- Voluntary Benefits and Employee Discounts*
- Career Development*
- Incentive bonus*
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement
* These benefits also apply to part‑time employees.
Additional Information
Any offer of employment is conditioned upon the successful completion of a drug screen.
Equal Opportunity Employer
Caterpillar is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.