Simulation Technician

Dartmouth-Hitchcock Health; Lebanon (NH); On-site; USD 42,000 - 56,000; Full time

Job summary

Dartmouth-Hitchcock Health’s Patient Safety Training Center in Lebanon, NH seeks a Simulation Equipment Technician to support preparation, operation, and maintenance of educational simulators and labs.

You will collaborate with faculty, prepare and break down equipment, and ensure simulators and AV systems run smoothly during sessions. This role requires strong problem solving, communication, and adaptability with occasional evening or weekend work.

Qualifications

• High school diploma required; associate’s degree or EMT certification preferred.
• 2–3 years of work experience demonstrating strong problem solving.
• Ability to move equipment (<25 lbs) independently and larger items with assistance.
• Excellent interpersonal communication with students, faculty, staff, and customers.
• Strong organizational skills and attention to detail.
• Willingness to adapt to changes in role and schedule to meet needs.
• Technical aptitude and ability to learn simulation programs.

Responsibilities

• Collaborates with faculty to set up and organize equipment for simulation sessions.
• Prepares and breaks down simulators, task trainers, and rooms for lab events.
• Performs day-to-day maintenance and cleaning of equipment and rooms.
• Operates simulation equipment and AV systems during events, ensuring proper function.
• Assists users in the simulation space and with equipment use.
• Maintains connectivity and troubleshoots software, hardware, and network issues.
• Maintains inventory of supplies for lab events.
• Supports role-playing setups and moulage with manikins and standardized patients.
• Inputs daily patient data for simulated cases in eDH.
• Programs software to model physiological responses per specifications.
• Assists Operations Manager and Director as needed for center functionality.
• Performs other duties as assigned.

Skills

Problem solving

Interpersonal communication

Organizational skills

Adaptability to schedule

Education

High school diploma

Associate’s degree in technical/ computer/ healthcare

Tools

Simulation software

Job description

Overview

Monday - Friday. 8:00AM -5:00PM.

DH benefits start the first day of employment.

Provides support services in the preparation, operation and maintenance of educational and assessment equipment, sessions and laboratories of the D-H Patient Safety Training Center (PSTC).

Responsibilities

• Collaborates with faculty and center personnel to produce, set up, maintain, and organize equipment and materials for specific simulation sessions and events.
• Prepares and breaks down simulators, task trainers, skills trainers, simulation rooms, and other equipment/props for lab events.
• Performs day-to-day maintenance and cleansing of equipment, simulators, trainers and simulation rooms.
• Prepares, programs and operates simulation equipment, and audio visual systems during simulation events, including maintaining simulators, task trainers, simulation rooms and other equipment/props in functioning order through monitoring of appropriate use.
• Supports faculty, students and approved visitors in the use of simulation space and equipment.
• Maintains connectivity to simulation equipment and audio visual systems, troubleshoot simulation software, hardware and network connectivity issues when needed.
• Maintains and stocks sufficient inventory of durable and disposable supplies for lab events.
• Supports/assists in role-playing applications, props placement and moulage set-up with manikins and standardized patients.
• Inputs daily patient electronic health data for simulated patients in eDH.
• Programs software to model simulator’s physiological responses to instructor and simulation development specialist’s specifications.
• Assists Operations Manager and Director in other duties as assigned for optimum functionality of Center.
• Performs other duties as required or assigned.

Qualifications

• High school diploma required. Associate’s degree in technical, computer, or healthcare-related areas or certified EMT preferred.
• Two to three year’s work experience that demonstrates strong problem solving skills
• Ability to independently move equipment (less than 25 lbs) and move manikins (more than 25 lbs) with the assistance of others.
• Excellent interpersonal communication skills required; capable of taking direction from superiors, and working with students, faculty, staff and other customers
• Strong organizational skills with attention to detail
• Excellent problem-solving abilities
• Ability to adapt to changes in role and schedule in order to best meet the needs of students, faculty, organization and community
• Technical aptitude with ability to learn simulation programs.
• Ability to work occasional weekends and evenings required

Required Licensure/Certifications

• None