Simulation Technical Specialist

Des Moines University College of Health Sciences (CHS); West Des Moines (IA); On-site; USD 62,000 - 68,000; Full time

Job summary

Des Moines University College of Health Sciences (CHS) is seeking a Simulation Technical Specialist to lead the technical operations of the Simulation Mega Center. You will manage patient simulators, audiovisual systems, mixed reality technologies, software, and networked learning environments.

You will provide expert technical support and training to faculty, staff, and learners, troubleshooting complex simulation systems and optimizing technology to enhance educational outcomes.

Qualifications

• Associates degree or technical certification in computer technology is required.
• One year of experience required; five years preferred.
• Experience with audiovisual and/or information technology and/or simulation technology is required.
• Knowledge of medical terms or healthcare settings is desirable.

Responsibilities

• Lead the technical operations of the Simulation Center, overseeing simulators, audiovisual systems, mixed reality tech, software, and networked learning environments.
• Provide expert technical support and training for faculty, staff, and learners; troubleshoot complex simulation systems.
• Manage simulation technology assets and lifecycle including equipment acquisition, maintenance, warranties, upgrades, vendor relationships, and repair coordination.
• Collaborate with educators to design and evaluate innovative simulation experiences using data and emerging technologies to enhance learning.
• Drive continuous improvement through system integration, documentation, process development, staff mentoring, budget support, and exploring new simulation technologies.

Skills

A/V technology experience

Simulation technology experience

Troubleshooting complex systems

Education

Associate degree or technical certification in computer technology

Bachelor’s degree preferred

Tools

A/V systems

Networking

IT equipment

Job description

Job no: 493042
Work type: FT
Location: West Des Moines
Categories: Staff

Join an innovative, tech-forward, and accredited healthcare education environment where cutting-edge simulation technology transforms the future of learning. As a Simulation Technical Specialist within our state-of-the‑art Simulation Mega Center, you will play a critical role in designing, operating, and advancing immersive educational experiences for learners and faculty. This hands-on position combines technical expertise, creativity, and leadership as you manage sophisticated simulation equipment, support high-impact training programs, and help drive excellence in one of the region's premier simulation environments. If you are passionate about technology, committed to innovation, and excited to make a meaningful impact on healthcare education, we invite you to join our team.

What you'll do:

• Lead the technical operations of a state-of-the-art Simulation Center, overseeing patient simulators, audiovisual systems, mixed reality technologies, software applications, and networked learning environments.
• Provide expert technical support and training for faculty, staff, and learners, troubleshooting complex simulation systems and optimizing technology to enhance educational outcomes.
• Manage simulation technology assets and lifecycle activities, including equipment acquisition, inventory, preventive maintenance, warranties, upgrades, vendor relationships, and repair coordination.
• Collaborate with educators and stakeholders to design, implement, and evaluate innovative simulation experiences, leveraging data, emerging technologies, and industry best practices to advance learning.
• Drive continuous improvement and operational excellence through system integration, technical documentation, process development, staff mentoring, budget support, and research of new simulation technologies and solutions.

What we are looking for:

• Associates degree or technical certification in computer technology (e.g. hardware, networking, helpdesk, etc.) required. Bachelor’s preferred.
• One year of experience required. Five years of work-related experience preferred (ie. computer-technology experience preferably in a healthcare setting, medical simulation experience, equivalent military training, and/or biomedical experience)
• Experience with audiovisual and/or information technology and/or simulation technology required
• Demonstrated knowledge and/or understanding of basic medical terms, procedures, or other health related field highly desirable; i.e., medical terminology, anatomy, physiology and/or biochemistry preferred.
• Professional certifications and/or licenses including but not limited to A+, CHSE, CHSOS are preferred.

*To see the full job description go to Position Description at the bottom of this posting.

Total Rewards:

DMU offers competitive salaries. For this position, starting salary anticipated to be in the mid $60,000 range, with the final offer determined based on the selected candidate’s qualifications and relevant experience.

Our employees are what make DMU special, so we treat them well! Our Total Rewards reflect this commitment. Qualified faculty and staff