Simulation Technical Specialist

Des Moines University Medicine and Health Sciences; West Des Moines (IA); On-site; USD 51,000 - 69,000; Full time

Job summary

Des Moines University Medicine and Health Sciences invites an innovative Simulation Technical Specialist to lead the technical operations of a state-of-the-art Simulation Center in West Des Moines, IA. You will manage patient simulators, AV systems, and MR technologies while collaborating with faculty to design immersive learning experiences.

The role requires an associate degree or technical certification in computer tech, plus 1 year of experience (5+ years preferred).

Qualifications

• Associate degree or technical certification in computer technology required.
• One year of experience required; five years preferred.
• Experience with audiovisual and/or information technology and/or simulation technology required.
• Knowledge of medical terminology and health-related field desirable.
• Certifications/licenses such as A+, CHSE, CHSOS preferred.

Responsibilities

• Lead technical operations of the Simulation Center, overseeing patient simulators, AV systems, mixed reality technologies, software applications, and networked learning environments.
• Provide expert technical support and training for faculty, staff, and learners, troubleshooting complex simulation systems and optimizing technology to enhance educational outcomes.
• Manage simulation technology assets and lifecycle activities, including equipment acquisition, inventory, preventive maintenance, warranties, upgrades, vendor relationships, and repair coordination.
• Collaborate with educators and stakeholders to design, implement, and evaluate innovative simulation experiences, leveraging data, emerging technologies, and industry best practices to advance learning.
• Drive continuous improvement and operational excellence through system integration, technical documentation, process development, staff mentoring, budget support, and research of new simulation technologies and solutions.

Skills

Computer hardware

Networking

Helpdesk

Education

Associate degree or technical certification

Bachelor’s degree preferred

Tools

A/V systems

Simulation software

Mixed reality tech

Job description

Join an innovative, tech-forward, and accredited healthcare education environment where cutting-edge simulation technology transforms the future of learning. As a Simulation Technical Specialist within our state-of-the-art Simulation Mega Center, you will play a critical role in designing, operating, and advancing immersive educational experiences for learners and faculty. This hands-on position combines technical expertise, creativity, and leadership as you manage sophisticated simulation equipment, support high-impact training programs, and help drive excellence in one of the region's premier simulation environments. If you are passionate about technology, committed to innovation, and excited to make a meaningful impact on healthcare education, we invite you to join our team.

What You’ll Do

• Lead the technical operations of a state-of-the-art Simulation Center, overseeing patient simulators, audiovisual systems, mixed reality technologies, software applications, and networked learning environments.
• Provide expert technical support and training for faculty, staff, and learners, troubleshooting complex simulation systems and optimizing technology to enhance educational outcomes.
• Manage simulation technology assets and lifecycle activities, including equipment acquisition, inventory, preventive maintenance, warranties, upgrades, vendor relationships, and repair coordination.
• Collaborate with educators and stakeholders to design, implement, and evaluate innovative simulation experiences, leveraging data, emerging technologies, and industry best practices to advance learning.
• Drive continuous improvement and operational excellence through system integration, technical documentation, process development, staff mentoring, budget support, and research of new simulation technologies and solutions.

What We Are Looking For

• Associates degree or technical certification in computer technology (e.g. hardware, networking, helpdesk, etc.) required. Bachelor’s preferred.
• One year of experience required. Five years of work-related experience preferred (ie. computer-technology experience preferably in a healthcare setting, medical simulation experience, equivalent military training, and/or biomedical experience)
• Experience with audiovisual and/or information technology and/or simulation technology required
• Demonstrated knowledge and/or understanding of basic medical terms, procedures, or other health related field highly desirable; i.e., medical terminology, anatomy, physiology and/or biochemistry preferred.
• Professional certifications and/or licenses including but not limited to A+, CHSE, CHSOS are preferred.

Total Rewards

DMU offers competitive salaries. For this position, starting salary anticipated to be in the mid $60,000 range, with the final offer determined based on the selected candidate’s qualifications and relevant experience.

Our employees are what make DMU special, so we treat them well! Our Total Rewards reflect this commitment. Qualified faculty and staff enjoy a generous employer contribution toward the medical plan, 10% retirement match, flexible work arrangements, community service time, tuition assistance, professional development funding and access to wellness facilities with programs that promote a well-balanced lifestyle. Visit www.dmu.edu/employment to learn more about our benefits.

DMU is proud to offer employees generous benefits and perks, paid time off, free use of wellness facilities and a host of employee engagement and recognition programs throughout the year.

About

Founded in 1898, Des Moines University Medicine and Health Sciences is a premier medical and health sciences institution comprising three colleges — the College of Osteopathic Medicine, the College of Podiatric Medicine and Surgery and the College of Health Sciences. DMU offers graduate-level professional degree programs in anatomy, biomedical sciences, health care administration, medical science, occupational therapy, osteopathic medicine, physical therapy, physician assistant studies, podiatric medicine and public health.

Located in West Des Moines, part of Iowa’s capital metro, DMU provides a collaborative, student-centered academic environment. Our students consistently exceed national benchmarks in board exam performance, certification pass rates and medical residency match outcomes. Our mission is to improve lives in our global community by educating diverse groups of highly competent and compassionate health professionals.

It is an exciting time to join DMU. Our 88-acre campus in West Des Moines brings the entire academic community together in one collaborative, future-focused environment, while the Des Moines University Clinic serves patients within the DMU32 Health and Business Complex in downtown Des Moines. Our state-of-the-art campus features technology-rich, flexible learning environments that support innovative teaching and connect faculty and students across all of our programs. Modern research facilities include a vibrant open-concept laboratory that fosters collaboration, accelerates discovery and empowers faculty and students to advance the health sciences.

DMU enhances our community’s quality of life by educating outstanding health professionals and leaders, providing expert and compassionate patient care, serving the community in diverse ways and contributing to the vitality of central Iowa.

At DMU, you will make a meaningful contribution to the dynamic future of medicine and health sciences by supporting a diverse community of faculty and staff with programs and services across the employee lifecycle.

Required Documents

Resume, cover letter and contact information for three professional references required at time of online submission.