Simulation Operations Specialist

Purdue Global; Cedar Rapids (IA); On-site; USD 42,000 - 64,000; Full time

Job summary

Purdue Global in Cedar Rapids, IA, is seeking a Simulation Operations Specialist to install, maintain, and operate high-, mid-, and low-fidelity simulation equipment and related tech used in healthcare training.

The role emphasizes exceptional customer service, ability to translate technical concepts for non-technical audiences, and collaboration with faculty to support simulation-based learning and curriculum delivery.

Qualifications

• Some higher education; Bachelor's Degree preferred or comparable experience.
• 0-1 year of experience.
• Interest in healthcare simulation and customer service.
• Ability to learn simulation and basic nursing equipment.
• Valid driver’s license in Iowa and surrounding states.
• Proficient with MS Office and Google applications.
• Able to work independently with minimal supervision.
• Excellent written and verbal communication.
• Strong interpersonal skills.

Responsibilities

• Operate and maintain simulation equipment, task trainers, simulators, audiovisual systems.
• Set up and maintain the simulation lab and manage supplies.
• Perform maintenance and repair of simulators, software, hardware, and audiovisual equipment.
• Collaborate with vendors for maintenance and updates.
• Oversee daily operations at the simulation center and coordinate with manager.
• Stay current with Nursing curriculum, policies, and requirements.
• May travel to Purdue Global simulation centers to support operations.
• Act as standardized patient when needed.

Skills

MS Office

Google Apps

Customer service

Communication

Independent worker

Education

Bachelor's degree preferred or comparable experience

Job description

The Simulation Operation Specialist has responsibility for the installation, maintenance,

and general operation of sophisticated high, mid, and low fidelity simulation equipment,

task trainers, audio-visual equipment, and computers used in the training of healthcare professionals.

This role provides exceptional customer service, including the ability to express technical information effectively to non-technical persons.

The Simulation Operations Specialist has knowledge of and experience with clinical training equipment and simulation lab operations.

The role reports to the Academic Program Head in

What to expect in this role:

• Operate and maintain simulation equipment, task trainers, computerized simulators, audio-video recording systems, and virtual reality procedural trainers with the ability to follow medical aspects of scenarios, and make appropriate adjustments to technology systems..
• Set up and maintain the simulation lab, classroom and manage lab supplies.
• Perform program maintenance and repair of the simulators, software, hardware, and audiovisual equipment.
• Collaborates with vendors for maintenance and repair of equipment, including the implementation of hardware or software updates.

Faculty & Student Support:

• Collaborates with clinical faculty during simulations and learning activities.
• Responsible for the ongoing support of simulation faculty during simulation.
• Provide appropriate guidance to students in the simulation setting related to professionalism.

Operations & Curriculum Support:

• Oversee daily operations at the simulation center by maintaining regular communication with their manager.
• Maintain current knowledge of the Nursing curriculum, policies, and requirements.
• Perform other duties as assigned.
• May include occasional travel to support professional development opportunities and required training or to other Purdue Global simulation centers to assist with operational needs.
• Act as a standardized patient (actor in the role of a patient) when needed.

Experience:

• Some higher education. Bachelor's Degree preferred and/or comparable experience.
• 0-1 years of experience.
• Interest in healthcare simulation and customer service experience.

What we’re looking for:

• Ability to learn simulation equipment/ basic nursing equipment.
• Valid drivers license in the state of employment and surrounding states.
• Demonstrated proficiency with MS Office suite software, such as MS Word, Excel and Powerpoint, as well as Google applications such as Gmail, Chat and Meet.
• Ability to work independently with minimal supervision, balance competing demands for time, and prioritize workload to meet deadlines.
• Effective analytical skills with the ability to assess situations, resolve issues or make recommendations as appropriate.
• Effective oral and written communication skills, with the ability to adapt communication style and method to suit different audiences.
• Strong interpersonal skills with the ability to effectively communicate with a professional demeanor with people at all levels within the organization.
• Valid driver's license in the state of employment (Iowa) and surrounding states