Simulation Learning Center Operations Manager

St. Edward's University; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical & Rx Coverage (HSA Available)

Dental

Vision

Flexible Spending Accounts

Short‑Term Disability (STD) Insurance

Long‑Term Disability (LTD) Insurance

Life & AD&D Insurance

Employee Assistance Program (EAP)

Pet Insurance

Annual Leave & Paid Sick Leave

Retirement Plan – (TIAA) Employee 5%/E

Employer Match 7%

Tuition Benefits

Paid Holidays

Services & Discounts

Job summary

St. Edward's University in Austin, TX invites applications for the position of Simulation Learning Center Operations Manager.

The role provides technical and operational support for the School of Health Sciences simulation suites, ensuring equipment and software are functional and ready for student learning. You will help set up, manage, and organize supplies and technology, supporting faculty and students, while maintaining HIPAA, FERPA, and ADA compliance and fostering a collaborative,

Qualifications

• Associate's degree in a healthcare or related field is required.
• 1–2 years of experience in healthcare simulation‑based technology or allied health field.
• Proficiency with MS 365, AV systems, and networked computer equipment.
• Ability to adhere to HIPAA, FERPA, and ADA guidelines.

Responsibilities

• Provide technical and operational support for simulation suites and labs.
• Ensure simulation equipment, mannequins, and computer hardware/software are functional.
• Assist with set‑up, management, and organization of supplies, technology, and support for teaching and learning.
• Support faculty and students in simulation activities and lab operations.

Skills

Collaborative & Team‑Oriented

Communication & Diplomacy

Interpersonal Skills

Organization & Flexibility

Adaptability

Detail‑Oriented

Proactive Initiative

Education

Associate's degree in healthcare, biomedical technology, computer science, or related field

Bachelor's degree in healthcare, simulation technology, or related field (preferred)

Tools

MS 365

AV systems

Networked computer equipment

Google Workspace

Job description

School of Health Sciences

St. Edward's University of Austin, Texas invites applications for the position of Simulation Learning Center Operations Manager. The Simulation Learning Center Operations Manager provides comprehensive technical and operational support for the School of Health Sciences clinical simulation suites and skills labs. This role is responsible for the day‑to‑day readiness of healthcare training environments, ensuring that all simulation equipment, manikins, and computer hardware/software are functional and optimized for student learning. The manager plays a vital role in facilitating the set‑up, management, and organization of supplies, technology, and support for faculty/student teaching and learning in the simulation center.

Required Qualifications

• Education: Associate's degree in healthcare, biomedical technology, computer science, or a related field.
• Experience: One to two years of related experience in healthcare simulation‑based technology or an allied health profession (e.g., EMT, CNA, LPN).
• Technical Skills: Proficiency with MS 365, AV systems, and networked computer equipment.
• Compliance: Ability to adhere to HIPAA, FERPA, and ADA guidelines regarding patient health records and student privacy.

Preferred Qualifications

• Bachelor's degree in healthcare, simulation technology, or a related field.
• Experience with specific simulation software (examples might include Gaumard, Leardal LLEAP, CAE LearningSpace).
• Familiarity with Google services, in addition to MS 365.
• Familiarity with medical terminology.

Knowledge, Skills, and Abilities (KSAs)

• Collaborative & Team‑Oriented
• Interdisciplinary Partnership: Ability to work effectively with diverse communities across the university, including faculty, staff, and clinical partners.
• Feedback Integration: Demonstrate a high capacity for receiving and implementing constructive feedback to improve simulation outcomes and lab efficiency.
• Team Synergy: Ability to work successfully both independently and as an active, supportive member of a multidisciplinary team.
• Student‑Centered & Professionalism
• Service Excellence: Maintain a customer‑service‑oriented attitude, prioritizing the learning needs and safety of students in every interaction.
• Ethical Standards: Maintain high ethical standards and a strong sense of confidentiality regarding sensitive information, such as student performance or health records (e.g., FERPA/HIPAA).
• Cultural Competence: Possess the ability to engage respectfully and skillfully with individuals from diverse backgrounds and cultures.
• Communication & Diplomacy
• Interpersonal Skills: Use diplomacy, discretion, and solid interpersonal skills when navigating a complex work environment.
• Information Exchange: Communicate clearly and accurately through various technological resources and in‑person demonstrations.
• Organization & Flexibility
• Adaptability: Thrive in a fluid and demanding work environment, maintaining efficiency while managing multiple simultaneous projects or changing priorities.
• Detail‑Oriented: Maintain high attention to detail when organizing workflow, digitizing technical documentation, and updating lab signage.
• Proactive Initiative: Use sound judgment and initiative to complete work assignments and interpret policies effectively.

Benefits

• Medical & Rx Coverage (HSA Available)
• Dental
• Vision
• Flexible Spending Accounts
• Short‑Term Disability (STD) Insurance
• Long‑Term Disability (LTD) Insurance
• Life & Accidental Death & Dismemberment (AD&D) Insurance
• Employee Assistance Program (EAP)
• Pet Insurance
• Annual Leave & Paid Sick Leave
• Retirement Plan – (TIAA) Employee 5%/Employer Match 7%
• Tuition Benefits
• Paid Holidays
• Services & Discounts

Application Process

Interested applicants should submit an online application at https://stedwards.applicantpro.com. Please include resume, cover letter, and three employment references. Applicants should submit materials for full consideration.

Equal Opportunity Employer

St. Edward's University, as an equal opportunity employer, complies with all applicable federal and state laws regarding nondiscrimination. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. We require U.S. citizenship or permanent residency for employment, and we are not offering visa sponsorship at this time.

Background Checks

A criminal history background check is required for the finalist(s) under consideration for this position.