Silver Dollar City Resort - Front Office Manager (EXE)

Ultipro; Branson West (MO); Presencial; USD 60 000 - 80 000; Tempo integral

Resumo da oferta

Silver Dollar City Resort is seeking a Front Office Manager in Branson West, MO to oversee the front desk, PBX, guest services, valet/bell, and concierge/ticketing sales. The role ensures efficient arrivals and departures and drives high guest satisfaction across the resort’s hospitality operations.

Responsibilities include directing daily front office operations, maintaining staff service levels, and optimizing occupancy and revenue while upholding the brand’s legacy of heartfelt hospitality

Descrição da oferta de emprego

Silver Dollar City Resort - Front Office Manager (EXE)

Job Category: Resorts

• Full-Time
• On-site

Locations

Showing 1 location

Branson West, MO 65737, USA

Description

Job Summary

Silver Dollar City is ushering in a new era of Ozarks hospitality with its first-everlandmarkresort,a stunning six-story,craftsman-style,262-room retreatwhichoverlookssweeping, untouched vistas of the Ozark Mountains and Table Rock Lake. Thoughtfully designed to blur the lines between nature, craft, and comfort, Silver Dollar City Resort offers guests direct, priority access to the park and nearby attractionsand servesasa focal pointof a major multi-million-dollar investment redefining the Branson experience. From the theme park and White Water to Showboat cruises and the region’s most beloved adventures, the resort is thebest way to experienceit all.

Joining the Silver Dollar City Resort teamisbecoming part of a legacyof service. Rooted in the Herschend family’s decades-long commitment to heartfelt hospitality, inspiring storytelling, and the preservation of regional craft, this organization has grown from a single cave tour in the 1950s into the world’s largest family-owned theme park, attractions, and hospitality company. If you’re passionate about creating meaningful, memory-making experiences and want to play a foundational role in shaping how thousands of families discover the Ozarks for generations to come, this is a rare opportunity to help build something extraordinary with a mission-driven team that truly cares.

A department head-level position, the Front Office Manager directs the overall hospitality operation of the resort’sfront office including front desk and PBX, guest services,valet/belland concierge/ticketing sales. This persondirects and works to successfully execute all front office operations including arrival and departureefficiency, staff service,knowledgeand friendliness while continually improving the overall guest experience resulting in high guest satisfaction and repeat visitation. Additionally, the Front Office Manager is charged with positioning the resort daily to maximize room occupancy and revenue.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.