Signature Restaurant General Manager

Rosewood Calistoga; Calistoga (CA); On-site; USD 85,000 - 91,000; Full time

Benefits offered by this job

Zero-cost healthcare plan options

401(k) retirement savings program

15 days of paid time off

7 paid holidays

14 weeks of fully paid maternity and p

12 complimentary room nights annually

50% off food and beverage experiences

Complimentary employee meals

Free onsite parking

Job summary

Rosewood Calistoga is seeking a Restaurant General Manager to lead one or more Food & Beverage venues, driving guest experiences and operational excellence while partnering with Resort leadership to uphold Rosewood's relationship hospitality philosophy in Napa Valley.

You will oversee revenue, labor, inventory and performance analysis, mentor a diverse team, and collaborate across Culinary, Beverage, Sommelier, Spa, and Resort Operations to deliver Forbes-level service and memorable luxury

Qualifications

• Leadership experience in luxury hotels or fine dining.
• Strong financial acumen for revenue, labor, forecasting, and profitability.
• Proven ability to recruit, develop, and retain high-performing teams.
• Passion for delivering Forbes-level service.
• Excellent communication and cross-department collaboration.

Responsibilities

• Lead daily restaurant operations with service, culinary quality, presentation, and cleanliness.
• Create personalized guest experiences reflecting Rosewood's relationship hospitality.
• Drive revenue growth while managing labor, scheduling, inventory, and costs.
• Recruit, coach, and inspire a high-performing team in an inclusive culture.
• Collaborate with Culinary, Beverage, Sommelier, Spa, and Resort teams for luxury experiences.
• Build lasting guest relationships and resolve concerns with professionalism and urgency.
• Support budgeting, forecasting, and performance analysis to hit financial objectives.
• Be a passionate ambassador for Rosewood Calistoga and Napa Valley.

Skills

Leadership experience

Financial acumen

Staff development

Guest service excellence

Relationship hospitality

Job description

OUR PURPOSE AND CULTURE

We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.

As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.

THE TEAM

At Rosewood Calistoga, you’ll join a team where everyone is an ambassador of our culture and values. We are passionate about creating authentic, memorable experiences through thoughtful service, genuine care, and a commitment to excellence that reflects the unique charm of Napa Valley and the Rosewood philosophy of relationship hospitality. Reporting to the Director of Restaurant Operations, the Restaurant General Manager leads a team of Assistant Managers, Supervisors, and Outlet Associates while collaborating closely with Culinary, Beverage, Sommelier, Spa, and Resort Operations teams to deliver exceptional luxury dining experiences.

YOUR ROLE

As Restaurant General Manager, you will serve as the strategic and operational leader of one or more Food & Beverage venues at Rosewood Calistoga. You will be responsible for delivering exceptional guest experiences that embody Rosewood’s relationship hospitality philosophy while driving operational excellence, financial performance, talent development, and innovation. Working closely with leaders across the resort, you will create memorable dining experiences that celebrate the distinctive character, wellness culture, and wine country lifestyle of Calistoga while supporting the overall success and reputation of Rosewood Calistoga.

HOW YOU’LL MAKE THE PLACE

• Lead daily restaurant operations while maintaining exceptional standards of service, culinary quality, presentation, and cleanliness.
• Create personalized and memorable guest experiences that reflect Rosewood’s commitment to relationship hospitality and Forbes-level service standards.
• Drive revenue growth and profitability while effectively managing labor, scheduling, inventory, and operating expenses.
• Recruit, develop, coach, and inspire a high-performing team while fostering an engaging and inclusive workplace culture.
• Collaborate with Culinary, Beverage, Sommelier, Spa, and Resort Operations teams to deliver integrated luxury experiences for guests.
• Build lasting guest relationships, anticipate needs, and resolve concerns with professionalism, empathy, and urgency.
• Support business planning, budgeting, forecasting, and performance analysis to achieve financial objectives.
• Serve as a passionate ambassador for Rosewood Calistoga while strengthening community partnerships and showcasing the best of Napa Valley.

COULD THIS BE YOU?

• You bring leadership experience within luxury hotels, destination resorts, fine dining restaurants, or lifestyle hospitality environments.
• You are passionate about creating personalized guest experiences and delivering exceptional levels of service.
• You possess strong financial acumen with experience managing revenue, labor, forecasting, inventory, and profitability.
• You have a proven ability to build, develop, and retain high-performing teams while fostering a culture of excellence and accountability.
• You thrive in fast-paced luxury hospitality environments and excel at balancing operational priorities with guest satisfaction.
• You have an appreciation for culinary excellence, wine culture, and the elevated expectations of luxury travelers.
• You communicate effectively, build meaningful relationships, and collaborate successfully across departments.
• You are committed to innovation, continuous improvement, and creating experiences that distinguish Rosewood Calistoga as a premier destination.

OUR BENEFITS

As part of our team, you’ll enjoy a thoughtfully designed benefits package that supports your wellbeing, professional growth, and life beyond work. Our offerings include:

• Zero-cost healthcare plan options
• 401(k) retirement savings program
• 15 days of paid time off and 7 paid holidays
• 14 weeks of fully paid maternity and paternity leave for eligible associates
• 12 complimentary room nights annually plus 50% off food and beverage experiences
• Complimentary employee meals and free onsite parking

In addition, we provide ongoing learning and development opportunities and access to global career pathways across Rosewood Hotels & Resorts, helping you build a rewarding and meaningful career.

OUR COMMITMENT TO YOU

At Rosewood Hotel Group, your voice is heard – and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations.

We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.

PAY TRANSPARENCY

The salary range for this position is $85,000 - $90,500 annually. This is the pay range that the company expects to pay for this position. This position may also be eligible for bonuses. Decisions regarding individual salaries will be based on several factors, such as experience, type of experience, location, and education.