Signals and Communications Quality Assurance Supervisor

Canadian National Railway Company; Detroit (MI); On-site; USD 85,000 - 112,000; Full time

Job summary

A leading company is seeking a Signals and Communications Quality Assurance Supervisor for the Eastern Region. This role involves managing installation projects, ensuring compliance with standards, and collaborating across departments. Candidates should have a strong background in Signals and Communications, along with relevant educational qualifications. The position requires both office and outdoor work, with significant travel and on-call responsibilities.

Benefits

Annual bonus

Employee share investment program (ESIP)

Pension

Benefits

Railroad Retirement Benefits (RRB)

Qualifications

• Minimum 5 years in Signals and Communications.
• Experience in Systems, Applications, and Products (SAP) is an asset.

Responsibilities

• Handle installation projects and ensure testing meets standards.
• Prepare scope documents and participate in site surveys.
• Ensure all test procedures are followed and documented.

Skills

Leadership

Collaboration

Effective communication

Critical thinking

Problem solving

Education

High School Diploma or GED

Bachelor’s Degree in Electrical or Electronic Engineering

Tools

Microsoft Office

Job description

Hiring Salary Range: $85,500.00 - $112,000.00

This range represents the hiring range. Salaries are determined individually depending on skills and experience. You will also be eligible for an annual bonus, employee share investment program (ESIP), Pension, Benefits, Railroad Retirement Benefits (RRB), and other perks.

At CN, every day brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely—helping keep the economy on track. We provide paid training and opportunities that support long-term careers and recognize hard workers who strive to make a difference. You will thrive in our close-knit, safety-focused culture, working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

Job Summary

The Signals and Communications (S&C) Quality Assurance Supervisor – Eastern Region is responsible for handling installation projects, ensuring that preparation and in-service testing are completed according to CN’s standards. The role involves material acquisition, tracking project timelines, interfacing with Signal Design Engineers, testing software, and preparing cutover and testing plans. Additionally, the role collaborates with other department parts on budgets, project estimation, and site evaluation.

Main Responsibilities

Project Planning

• Prepare scope documents and submit to Signal Design for proposed projects
• Participate in site surveys to resolve reconstruction work required and estimate costs
• Work closely with local supervisors, Signal Design personnel, and managers
• Identify material, manpower, and design shortfalls
• Make corrections for efficient installation and budget commitments
• Handle budgets on construction projects
• Develop pretesting and cutover plans for S&C projects

Procedures and Reports

• Ensure all test procedures are followed and documented
• Participate in preparing reports on activation failures and wrong side failures
• Stay alert and prepared for unusual conditions or circumstances

Working Conditions

This role involves a combination of office and outdoor work in various weather conditions, with shift work including weekdays, weekends, and holidays. The role requires being on-call 24/7 for critical incidents and frequent travel (approximately 60%), including overnight stays.

Requirements

Experience

Minimum 5 years in Signals and Communications, with experience in Systems, Applications, and Products (SAP) considered an asset.

Education/Certification/Designation

• High School Diploma or GED
• Two years of college or technical school focusing on Electrical or Electronics Technology
• Bachelor’s Degree in Electrical or Electronic Engineering
• Valid Driver’s License
• United States Operating Rules (USOR) Certification

Competencies

• Lead by example in safety and security
• Consider ESG principles in operations
• Solve problems to create value
• Active listening and collaboration
• Set direction and inspire others
• Effective communication
• Develop self and others
• Critical thinking and innovation
• Drive change with agility

Technical Skills/Knowledge

• Strong knowledge of signal systems, regulatory requirements, standards, and procedures
• Proficiency in Microsoft Office (Excel and Word)