Signals and Communications Quality Assurance Supervisor

CN360; Detroit (MI); On-site; USD 85,000 - 112,000; Full time

Job summary

An established industry player is seeking a Signals and Communications Quality Assurance Supervisor to lead installation projects and ensure compliance with standards. This role offers an exciting opportunity to work in a dynamic environment where you will manage project timelines, collaborate with engineers, and develop testing plans. You will thrive in a safety-focused culture, contributing to meaningful work that keeps the economy on track. Join a team that values hard work and offers opportunities for growth and career development in a rewarding field.

Benefits

Annual bonus

Employee share investment program (ESIP)

Pension

Railroad Retirement Benefits (RRB)

Paid training

Benefits

Qualifications

• Minimum 5 years in Signals and Communications.
• Experience with SAP is an asset.
• Valid Driver’s License required.

Responsibilities

• Manage installation projects and ensure compliance with standards.
• Prepare scope documents and participate in site surveys.
• Develop pretesting and cutover plans for S&C projects.

Skills

Signals and Communications

Project Management

Effective Communication

Analytical Thinking

Customer-focused Solutions

Education

High School Diploma or GED

Two years of college in Electrical or Electronics Technology

Bachelor’s Degree in Electrical or Electronic Engineering

Tools

SAP

Microsoft Office Suite

Job description

Hiring Salary Range: $85,500.00 - $112,000.00

This range represents the hiring range. Salaries are determined individually based on skills and experience. You will also be eligible for an annual bonus, employee share investment program (ESIP), pension, benefits, Railroad Retirement Benefits (RRB), and other perks.

At CN, every day brings new and exciting challenges. You can expect an interesting environment where you’re part of ensuring our business runs optimally and safely—helping keep the economy on track. We provide paid training and opportunities that support long-term careers, and we recognize hard workers who strive to make a difference. You will thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

Job Summary

The Signals and Communications (S&C) Quality Assurance Supervisor is responsible for managing installation projects, ensuring that preparation and in-service testing are completed according to CN’s standards. The role involves managing material acquisition, tracking project timelines, interfacing with Signal Design Engineers, testing software, and preparing cutover and testing plans. Additionally, the role collaborates with other department parts on budgets, project estimation, and site evaluation.

Main Responsibilities

1. Project Planning

• Prepare scope documents and submit to Signal Design for proposed projects.
• Participate in site surveys to determine preconstruction work and estimate costs.
• Work closely with local supervisors, Signal Design personnel, and managers on projects.
• Identify material, manpower, and design shortfalls.
• Make corrections to enhance installation efficiency and budget adherence.
• Manage budgets on construction projects.
• Develop pretesting and cutover plans for S&C projects.

Procedures and Reports

• Ensure all test procedures are followed and documented.
• Participate in preparing reports on activation failures and other issues.
• Stay alert and prepared for unusual conditions or circumstances.

Working Conditions

• The role involves indoor and outdoor work in various weather conditions.
• Work shifts may vary, including weekdays, weekends, and holidays.
• Availability on-call 24/7 for critical incidents is required.
• Frequent travel (up to 75%) including overnight stays is expected.

Requirements

Experience

• Minimum 5 years in Signals and Communications (S&C).
• Experience with Systems, Applications, and Products (SAP) is an asset.

Education/Certification

• High School Diploma or GED.
• Two years of college or technical school focusing on Electrical or Electronics Technology.
• Bachelor’s Degree in Electrical or Electronic Engineering is an asset.
• Valid Driver’s License.
• United States Operating Rules (USOR) Certification is an asset.

Competencies

• Adherence to safety procedures, security, and ESG principles.
• Customer-focused solutions development.
• Effective communication and collaboration skills.
• Ability to inspire, adapt, and leverage feedback.
• Metrics tracking and accountability.
• Analytical thinking and sustainable performance focus.
• Innovative mindset without compromising safety and quality.
• Calmness under pressure and adaptability to change.

Technical Skills/Knowledge

• Strong knowledge of signal systems, regulations, standards, and procedures.
• Proficiency in Microsoft Office Suite (Excel, Word).

About CN

CN is a world-class transportation leader and trade-enabler. It safely transports over 300 million tons of resources and goods across North America annually. As the only railroad connecting Canada’s coasts with the U.S. through a 19,500-mile network, CN has contributed to community prosperity and sustainable trade since 1919. We are committed to social responsibility and environmental stewardship, working as ONE TEAM focused on safety, sustainability, and customer service.