Signal Systems Operator

IMSA-International Municipal Signal Association; Frisco (TX); On-site; USD 52,000 - 82,000; Full time

Job summary

IMSA-International Municipal Signal Association seeks a dedicated individual to monitor and operate the traffic control center, ensuring wireless data and video links stay reliable. You will support signal engineers, perform routine checks, and manage data for downtown traffic operations.

The role involves field work, data collection, and coordinating with IT and maintenance teams. A valid Texas license and IMSA certifications are required or obtainable within stated timeframes.

Qualifications

• Associate degree or two years in engineering or science with one year of related work experience
• IMSA Signal Technician II Certification or ability to obtain within 12 months of hire
• IMSA Work Zone Safety Certification or TEEX Work Zone Certification within 6 months
• Must pass pre-employment drug screen, background, and MVR check
• Must possess valid State of Texas Driver’s License

Responsibilities

• Monitor and operate the traffic control center at EOC within Central Fire Station
• Interface with signal technicians to maintain signal system including wireless data and video
• Provide support during emergency management incidents when EOC is operational
• Conduct weekly signal system checks
• Maintain signal timing data for traffic signals using ATMS.now
• Maintain field inventory database for traffic signal system equipment
• Update traffic count database with counts from control system
• Assist in organizing daily engineering assignments for Traffic Engineers/Technicians
• May lead signal technician staff and assist with new signal turn-ons and upgrades
• Assist fire department and engineering with EOC tours
• Install and maintain traffic signal equipment at various locations up to 40 feet high
• Collect field data used for maps, plans, work orders, and graphics
• Assist in analyzing signal system performance data
• Maintain and retrieve information from engineering databases
• Respond to walk-in and phone information requests

Skills

Traffic signal operations

Basic electronic principles

TCP/IP networking fundamentals

Microsoft Office

Customer service

Education

Associate degree or two years in engineering/science

IMSA Signal Technician II Certification

IMSA Work Zone Safety Certification

Tools

ATMS.now

Video management systems

Field data collection tools

Job description

Summary: Under general supervision of the Senior Signal System Operator, monitor and operate the traffic control center, maintain wireless communications and video surveillance at all traffic signal cabinets and provide traffic engineering support as required. Responds to citizen calls regarding traffic related items.

The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description.

Essential Job Functions

• Monitors and operates the traffic control center located at the Emergency Operation Center (EOC) within Central Fire Station.
• Interfaces with traffic signal technicians to maintain the traffic signal system including wireless data and video communications from the traffic signal cabinets.
• Provides support as needed during emergency management incidents when the EOC is operational.
• Conducts weekly signal system checks.
• Maintains current signal timing data for traffic signals using ATMS.now
• Maintains current field inventory database for traffic signal system equipment
• Updates traffic count database with counts from the traffic control system.
• Assists with the organization of daily engineering assignments and duties for Traffic Engineers and Traffic Signal Technicians.
• May serve as a lead to signal technician staff, which includes: prioritizing and monitoring work to address maintenance issues; providing direction and/or answering questions as needed; and assisting with new signal turn-ons, traffic signal upgrades, and traffic switches.
• Assists fire department and engineering with tours at the EOC.
• Installs and maintains traffic signal system equipment inside and outside. These activities will require work up to 40 feet from the ground, work on roof tops, and work in and adjacent to arterial roadways.
• Collects field data (photos, measurements, sketches, traffic counts) used to create maps, engineering plans, work orders, presentation materials and graphics.
• Assists in obtaining, processing, and analyzing traffic signal system performance measurement data.
• Maintains, updates, and retrieves information from engineering department databases.
• Responds to requests for assistance and information from walk-in and telephone inquiries.

Other Important Duties

• Some extended shifts/hours are required.
• May be required to work weekends or after hours to support traffic management and operations for special events.
• Works with the City's Information Technology (IT) department to maintain server and network support for the traffic control system.
• Coordinates with outside firms to climb maintain radio equipment located on City water towers.
• Coordinates work flow of development projects with other City departments.
• Travels to construction sites, meetings, conferences and training.
• Performs other related duties as assigned
• Regular and consistent attendance for the assigned work hours is essential.
• Must work on-call and overtime as required.
• Must live within 45 minutes of Frisco city limits.

Knowledge, Skills, And Abilities

• Knowledge of traffic engineering and construction inspection techniques and procedures.
• Knowledge of database software.
• Knowledge of traffic signal operations.
• Knowledge of basic electronic principles.
• Knowledge of basic networking principles.
• Knowledge of radio based and fiber optic communication systems.
• Knowledge of traffic monitoring cameras and video management systems.
• Skill in troubleshooting and resolving problems related to traffic signals and traffic signal systems.
• Knowledge of Microsoft operating system and Microsoft Office fundamentals.
• Knowledge of customer service practices and techniques.
• Knowledge of computers and TCP/IP network fundamentals.
• Knowledge of City policies and procedures.
• Skill in effective oral and written communications.
• Skill in resolving customer complaints and concerns.
• Skill in operating hand held tools and power tools.

Education, Experience, And Certifications/Licenses

• Associate Degree or two years of college in an engineering or science related discipline and one year of related work experience or equivalent combination of education and experience.
• IMSA Signal Technician II Certification or ability to obtain within 12 months of date of hire.
• IMSA Work Zone Safety Certification or ability to obtain within 6 months of date of hire (TEEX Work Zone Certification will be considered).
• Must pass a pre-employment drug screen, criminal background and MVR check.
• Must possess valid State of Texas Driver’s License.