Signage Production Director | Growth, Bonus, Relocation

Strategic Factory; Owings Mills (MD); On-site; USD 75,000 - 110,000; Full time

Job summary

Strategic Factory in Owings Mills, MD, seeks a Production Director to lead all signage manufacturing operations including fabrication, printing, finishing, assembly, and installation. You’ll own scheduling, capacity planning, and financial performance to meet customer commitments and grow profitability.

This leadership role requires a growth mindset, strong financial discipline, and the ability to build a high-performing team that scales with the business.

Qualifications

• 7–10 years of progressive experience in sign manufacturing, fabrication, wide-format printing, or a related production environment.
• At least 5 years of leadership experience managing production teams and preferably multiple production functions.
• Demonstrated experience with fabricated and printed signage, production scheduling, workflow management, and quality control.
• Proven ability to manage job costs, labor, materials, capacity, and profitability.
• Track record of improving productivity, quality, on-time delivery, and financial results.
• Strong leadership, communication, problem-solving, and decision-making skills.
• Experience with ERP/MIS systems, production reporting, and performance metrics.
• Knowledge of equipment maintenance, workplace safety, and manufacturing best practices.
• Relevant degree preferred; equivalent experience and demonstrated results will be considered.

Responsibilities

• Lead all daily signage production operations, including fabricated signs, channel letters, dimensional signage, wide-format printing, finishing, and assembly.
• Own production scheduling, workflow, capacity planning, and on-time completion.
• Establish clear priorities, deadlines, and ownership across production teams.
• Coordinate with Engineering, Project Management, Purchasing, and Installation to ensure projects move efficiently from order to completion.
• Identify constraints early, resolve production issues quickly, and maintain visibility into work in progress, material availability, and equipment utilization.
• Ensure production commitments are realistic, communicated, and consistently achieved.
• Build and develop a high-performing team focused on urgency, quality, teamwork, and results.
• Establish clear roles, measurable expectations, and accountability for supervisors and production employees.
• Hold team leaders accountable for schedules, staffing, productivity, quality, safety, and financial performance.
• Coach and develop supervisors to solve problems, make decisions, and own their results rather than relying on constant intervention.
• Address performance issues promptly, recognize strong performance, and ensure appropriate training and staffing.
• Foster a positive, high-energy culture that values continuous improvement, direct communication, and follow-through.
• Leadership standard: Set expectations, provide the tools to succeed, measure results, coach consistently, and hold people accountable.
• Establish quality standards for all fabricated, printed, and finished signage.
• Ensure work meets approved artwork, engineering specifications, material requirements, and customer expectations.
• Track defects, rework, scrap, and customer complaints; implement corrective actions to prevent recurring problems.
• Partner with Project Management and Installation to resolve issues and protect customer commitments.
• Promote a customer-first mindset in which quality, communication, and on-time delivery drive retention and future revenue.
• Continuously improve workflows, production methods, standard operating procedures, and equipment utilization.
• Eliminate bottlenecks, unnecessary handling, downtime, waste, and inefficient labor practices.
• Develop a scalable production plan aligned with sales forecasts and annual revenue goals.
• Identify staffing, equipment, facility, and technology investments needed to support growth, with clear financial justification.
• Make disciplined in-house versus outsourcing decisions based on cost, capacity, quality, and delivery.
• Use production data and performance scorecards to identify trends, assign corrective actions, and measure results.
• Manage material planning, inventory accuracy, purchasing coordination, and supplier performance.
• Control material waste and ensure supplies are available to meet production schedules without unnecessary inventory.
• Oversee preventive maintenance and ensure equipment is operated and maintained properly.
• Maintain a safe, organized production environment and enforce company safety policies and applicable OSHA requirements.
• Ensure required training, maintenance records, and safety procedures are consistently maintained.
• Provide regular reporting on financial performance, production schedules, capacity, staffing, quality, and operational risks.
• Communicate schedule changes, material shortages, and customer delivery risks proactively.
• Work collaboratively with Sales, Engineering, Project Management, Purchasing, and Installation to achieve company objectives.
• Support leadership decisions, communicate priorities consistently, and focus on solutions rather than excuses.

Skills

Leadership

Production management

Production scheduling

Workflow management

Quality control

Cost management

ERP/MIS systems

Education

High school diploma

Tools

ERP/MIS systems

Job description

Strategic Factory in Owings Mills, MD, seeks a Production Director to lead all signage manufacturing operations including fabrication, printing, finishing, assembly, and installation. You’ll own scheduling, capacity planning, and financial performance to meet customer commitments and grow profitability.

This leadership role requires a growth mindset, strong financial discipline, and the ability to build a high-performing team that scales with the business.