Sign Production Staff - Full Time

BWM Biltmore Workforce Management; Asheville (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Biltmore Estate is seeking a Sign Services Staff to design, print, install, and maintain signs across the estate. You will create signage per Biltmore standards and ensure a clean, professional presentation. You will work with vendors on pricing and invoicing, manage sign materials, and assist with events.

The role requires basic math, a high school diploma, and the ability to read work orders. This on-site position emphasizes guest experience and teamwork, with opportunities to learn Biltmore's

Qualifications

• High school diploma or GED required; additional certifications preferred.
• At least 6 months sign maintenance experience; installation experience a plus.
• Strong guest service commitment and professional appearance.
• Ability to read work orders and produce signs to exact specs.
• Must be at least 18 with valid driver's license.
• Ability to learn Biltmore systems and protocols.

Responsibilities

• Design, produce, and install signs per work orders.
• Maintain and clean Estate signage and directional installations.
• Process signage requests and manage materials.
• Maintain invoicing and pricing with signage vendors.
• Assist with events and special projects.
• Ensure areas meet Biltmore standards and safety.

Skills

Interpersonal skills

Attention to detail

Independent worker

Communication

Education

High school diploma or GED

Tools

Signage software

Job description

Job Description The Biltmore Sign Services Staff will be responsible for all aspects of signage design, development, printing, installation, maintenance, and cleaning across the Biltmore Estate. Duties include, but are not limited to: designing new signage in accordance with Biltmore standards, printing and producing signs, installing signs, and maintenance & cleaning of current Estate signage. The Sign Specialist will also work with vendors to manage pricing and maintain invoices. In addition, the incumbent will provide general assistance and support for leadership, the department, and the company as required.

Requirements

• 1. High school diploma (or GED). Additional training or certification(s) preferred. Must be able to measure accurately, and do basic math.
• 2. At least six (6) months of previous sign maintenance experience; experience with making/installing signage a plus. Knowledge of standard maintenance, repair, and/or general plumbing/electrical preferred.
• 3. Demonstrated commitment to delivery of world class internal/external guest service through providing clean and immaculate facilities for guest use.
• 4. Outstanding attention to detail with a focus on quality and service. Must be able to read work order and make signs to exact specifications.
• 5. Strong interpersonal and communication skills; able to take direction, and communicate clearly and concisely.
• 6. Ability to work effectively both independently and as part of a guest service team.
• 7. Proactive, takes initiative where appropriate, and exercises good judgment.
• 8. Prioritizes, multi-tasks, and works effectively under deadlines; adapts as needed.
• 9. Must have signage software knowledge and be able to learn Biltmore's systems and protocols.
• 10. Must be at least 18 and have a valid driver's license.

Essential Job Duties

• 1. Quickly and accurately design, produce, and install all types of signs with finishing including laminating, hand trimming, drilling, routing, and printer/large format CNC cutting as required by the work order and/or Biltmore standards.
• 2. Clean, maintain and install Estate signage and directional installations.
• 3. Process new signage requests via work-orders.
• 4. Order and maintain sign materials, supplies, and ink and ensure equipment is kept in good operating condition.
• 5. Maintain invoicing and determine pricing with signage vendors.
• 6. Assist with special events, functions, and projects (e.g. Christmas candlelight).
• 7. Maintains assigned areas in accordance with Biltmore standards.
• 8. Safely operates all equipment as outlined in SOP manual.

Physical Requirements

• 1. Ability to lift/push/pull up to 50 pounds on a regular basis, and up to 100 pounds with assistance occasionally.
• 2. Ability to stand/walk, stoop, bend, kneel, reach overhead and below throughout the duration of a shift.
• 3. Ability to climb stairs, ladders, and/or scaffolding as needed.
• 4. Visual acuity and the ability to respond to a variety of stimuli appropriately.
• 5. Ability to work effectively with exposure to dust, dirt, foul odors, extreme temperatures and/or weather conditions, using the proper safety and protective equipment.
• 6. Ability to safely operate mechanical equipment and to read and comprehend material safety data (MSD) sheets.

Biltmore is interested in people who strive for excellence; who are committed to working together, supporting each other, and sharing a sense of stewardship to protect this special place. Our employees shape and enrich extraordinary experiences for guests, using judgment and skills based on our Vanderbilt-inspired legacy of hospitality. We invite you to join our dedicated team.

An offer of employment is conditional upon the result of a security background check, reference checks, and—for certain positions—a drug screen, a physical examination, credit report, and/or driving record report prior to the commencement of employment.