Sign Language Interpreter - VRS - Full Time - Indianapolis, Indiana

Sorenson Communications; Indianapolis (IN); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is expanding its Video Relay Service and seeks skilled interpreters for Sign-to-Voice and Voice-to-Sign services. This full-time role offers a dynamic work environment with flexible scheduling and a commitment to accessible communication. You will play a crucial role in connecting individuals through effective interpretation, ensuring compliance with licensure and certification standards. With a strong focus on accuracy and care, this position provides opportunities for professional growth, including CEU credits and reimbursement for certification. Join a dedicated team and make a meaningful impact in the lives of others.

Benefits

Paid vacation

Medical, vision, and dental insurance

Flexible scheduling

CEU credits

401K with employer contributions

Annual certification reimbursement

Resiliency resources

Transfer opportunities across US and Canada

Qualifications

• Ability to pass skills assessment and interpret between ASL and spoken English.
• 3 years interpreting experience preferred, with VRS experience a plus.

Responsibilities

• Interpret between ASL and spoken English while complying with regulations.
• Maintain attendance policies and adapt to a flexible work schedule.

Skills

Technical troubleshooting skills

Interpreting skills (ASL to English)

Customer service skills

Manual dexterity

Education

High school diploma or GED

Associate's or bachelor's degree

Job description

Salary Range:

$25-$60 (depending on location, education, and certifications)

Location:

Indianapolis, Indiana

Details:

• The full-time 32-hour-a-week position requires working Monday-Saturday, 7am-7pm MST.
• All 32 hours must be worked in VRS. Any hours above 32 can be in other job codes.
• Selected candidates must remain in their full-time position for one year (cannot switch to part-time before then).

Shifts:

Available hours are Monday-Saturday, 7am-7pm MT. Selected and hired candidates will initially work at least one shift on Monday, Friday, or Saturday.

Benefits of interpreting with Sorenson:

• Paid vacation, sick leave, and holidays
• Medical, vision, and dental insurance
• Flexible scheduling
• Premium shifts for higher wages
• CEU credits
• Annual certification, testing, and licensure reimbursement (up to 100%) based on hours worked
• 401K with employer contributions
• No scripts required
• Resiliency and vicarious trauma resources at no cost
• Company-wide network with transfer and visiting interpreter opportunities across US and Canada

Candidate Requirements:

• Ability to pass skills assessment
• High school diploma or GED
• Associate's or bachelor's degree preferred
• Interpreter certification
• 3 years' interpreting experience preferred
• Technical troubleshooting skills
• Ability to work in a fast-paced, regulated, customer-focused environment
• Manual dexterity for computer work
• Regular, predictable attendance

Job Snapshot:

Sorenson Communications is expanding our Video Relay Service. We seek interpreters for Sign-to-Voice and Voice-to-Sign services. Positions are available in the US and Canada, full and part-time.

Responsibilities:

• Interpret between ASL and spoken English
• Comply with licensure and certification requirements
• Follow Sorenson standards, FCC regulations, and RID Code of Conduct
• Maintain attendance policies
• Complete tasks and paperwork promptly
• Adapt to a flexible work schedule
• Learn and implement new technologies
• Work effectively in team environments and under oversight
• Enhance skills through ongoing education
• Perform additional duties as assigned

About Us:

• Sorenson Communications connects people daily through accessible communication, committed to accuracy, care, and passion.
• Offers VRS and interpreting services in multiple languages, including onsite and remote options.

Equal Employment Opportunity:

Sorenson is an EOE, Disability/Age Employer. Applicants are notified of their rights under federal employment laws. For more, see the Know Your Rights notice from the Department of Labor.

Qualifications:

• High school diploma required
• 3 years interpreting experience preferred, VRS experience a plus