Sign Language Interpreter - VRS - Full Time - Charlotte, North Carolina

Sorenson Communications; Charlotte (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in communication services is expanding its Video Relay Service and seeking dedicated interpreters for Sign-to-Voice and Voice-to-Sign services. This full-time role requires flexibility and a commitment to excellence in interpreting. You'll be part of a passionate team focused on enhancing communication accessibility for all. With competitive pay and a range of benefits, including medical insurance and flexible scheduling, this position offers a rewarding opportunity to make a real difference in people's lives. Join a company that values accuracy, care, and connection.

Benefits

Paid Vacation, Sick Time, and Holidays

Medical, Vision, and Dental Insurance

Flexible Scheduling

Premium shifts for higher hourly wages

Annual certification reimbursement

401K with employer contribution

Resiliency and Vicarious Trauma resources

Company-wide Network with transfer opportunities

Qualifications

• Ability to pass skills assessment.
• 3 years interpreting experience preferred.

Responsibilities

• Interpret between ASL and spoken English.
• Maintain compliance with licensure and certification requirements.
• Work flexibly to meet VRS industry demands.

Skills

Technical troubleshooting skills

Interpreting skills

Customer service skills

Dexterity to operate computer equipment

Education

High school diploma or GED

Associate's degree

Bachelor's degree

Job description

Salary Range: $25-$60 (depending on location, education, and certifications)

Location: Charlotte, NC (In Center)

Details:

1. The full-time 32-hour-a-week position requires working Monday-Saturday, 7am-7pm MST.
2. All 32 hours must be worked in VRS; any additional hours can be in other job codes.
3. Selected candidates must remain in their full-time position for one year (no PT transfer until then).

Shifts: Available hours are Monday-Saturday, 7am-7pm MT. (Initially, you will be asked to work at least one shift on Monday, Friday, or Saturday)

Benefits of interpreting with Sorenson:

• Paid Vacation, Sick Time, and Holidays
• Medical, Vision, and Dental Insurance
• Flexible Scheduling
• Premium shifts for higher hourly wages
• Earn CEUs
• Annual certification, testing, and licensure reimbursement up to 100%
• 401K with employer contribution
• No scripts
• Resiliency and Vicarious Trauma resources at no cost
• Company-wide Network with transfer and visiting opportunities across the US and Canada

Candidate Requirements:

• Ability to pass skills assessment
• High school diploma or GED
• Associate's or bachelor's degree (preferred)
• Interpreter certification
• 3 years' interpreting experience (preferred)
• Technical troubleshooting skills
• Ability to work in a fast-paced, regulated, customer-focused environment
• Dexterity to operate computer equipment
• Regular, predictable attendance

Job Snapshot:

Sorenson Communications is expanding our Video Relay Service. We seek interpreters for Sign-to-Voice and Voice-to-Sign services. Positions are available in the US and Canada, full and part-time.

Responsibilities:

• Interpret between ASL and spoken English
• Maintain compliance with licensure and certification requirements
• Follow Sorenson standards, FCC regulations, and RID Code of Conduct
• Complete tasks and paperwork promptly
• Work flexibly to meet VRS industry demands
• Learn and implement new technologies
• Work effectively in team environments and under oversight
• Enhance skills through continued education
• Perform additional duties as assigned

About Us:

• Sorenson Communications connects people daily through accessible communication, emphasizing accuracy, passion, and care.
• We offer Video Relay Service (VRS) and interpreting services in multiple languages, supporting human connections and relationships.

Equal Employment Opportunity: Sorenson Communications is an EOE, Disability/Age Employer.

Qualifications:

• High school diploma (required)
• 3 years interpreting experience (preferred, VRS experience preferred)

Applicants are notified of their rights under federal employment laws. For details, review the Know Your Rights notice from the Department of Labor.