Sign Language Interpreter - VRS - Full Time - Charlotte, North Carolina

Sorenson Communications, LLC; Charlotte (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Sign Language Interpreter for a full-time role. This position offers the opportunity to connect people through communication, providing essential services in a dynamic environment. With a focus on American Sign Language (ASL), you will play a crucial role in facilitating conversations between Deaf and hearing individuals. The role requires flexibility and a commitment to excellence, ensuring compliance with industry standards and regulations. Join a passionate team that values communication and connection, and enjoy a range of benefits including paid time off, medical coverage, and opportunities for professional development.

Benefits

Paid Vacation Time

Medical Insurance

Vision Insurance

Dental Insurance

Flexible Scheduling

401K Plans with Employer Contribution

Paid Sick Time

Paid Holidays

Opportunity for Certification Reimbursement

Premium Shifts Offered

Qualifications

• Ability to pass the required skills assessment for interpreting.
• 3 years of experience as an interpreter preferred but not required.

Responsibilities

• Interpret between ASL and spoken English effectively.
• Maintain compliance with licensure and certification requirements.

Skills

American Sign Language (ASL)

Customer Service

Technical Troubleshooting

Communication Skills

Education

High School Diploma or GED

Associate's Degree

Bachelor's Degree

Job description

Sign Language Interpreter - VRS - Full Time

Job Category: Interpreting

Requisition Number: SIGNL009139

Posted: February 24, 2025

Location: Charlotte, NC (In Center)

Salary Range

$25-$60 (depending on location, education, and certifications)

Details

• The Full-time 32-hour a week position will require that hours be worked Monday-Saturday, 7am-7pm MST.
• This position will require that 100% of the required 32 hours are worked in VRS. Anything worked above 32 hours can be worked in other job codes.
• Those selected will be required to remain in their FT position for one year. (Cannot move to PT until the year is up).

Shifts

Available hours are Monday-Saturday, 7am-7pm MT. If selected and hired you will initially be asked to work at least one shift either Monday, Friday, or Saturday.

Benefits of Interpreting with Sorenson

• Paid Vacation Time and Paid Sick Time and Paid Holidays
• Medical, Vision, and Dental Insurance
• Flexible Scheduling
• Premium shifts offered to boost hourly wage
• Earn CEUs
• Opportunity for annual certification, testing, and membership/licensure reimbursement up to 100% based on average hours worked
• 401K plans with employer contribution
• No scripts
• Company-wide Network
  • Transfer and visiting interpreter opportunities to any of the centers across the US and Canada

Qualifications

A successful candidate will have:

• Ability to pass our required skills assessment
• A high school diploma or GED
• An associate’s or bachelor’s degree (preferred, but not required)
• 3 years’ experience working as an interpreter (preferred, but not required)
• Ability to troubleshoot basic technical issues
• Ability to work in a fast-paced, dynamic, highly regulated, and customer service-focused environment
• Dexterity of hands and fingers to operate a computer keyboard, mouse, tools, and to handle other computer components
• Regular and predictable attendance

Responsibilities

• Effectively interpret between American Sign Language (ASL) and spoken English
• Maintain compliance with any national, state, or local licensure and/or certification requirements
• Demonstrate full compliance with Sorenson standards and policies, FCC regulations, and the RID Code of Professional Conduct
• Accurately complete assigned tasks/duties, projects, and paperwork promptly and within approved guidelines
• Maintain a flexible work schedule to meet the demands of the VRS industry
• Quickly learn and implement new and changing technologies
• Work effectively in a team environment; receive support from and provide support to colleagues
• Work effectively in an environment with oversight that may include call monitoring, mentoring, and evaluations
• Enhance interpreting skills through continued education training
• Complete additional duties and assignments on an ongoing basis

About Us

Sorenson Communications is committed to connecting people every day through communications access 24/7/365. Our customers rely on us and our innovative technology to quickly deliver accuracy in every conversation. We are industry leaders because our customers sense our passion, care, and commitment. This dedication extends to our workplace. Our employees are united and proud to be part of important human interactions and understand that everything we do to facilitate communication creates connections and enhances relationships between people.

Sorenson Communications, LLC offers Video Relay Service (VRS), which gives Deaf individuals, who use American Sign Language (ASL), and hearing people the option to communicate in their preferred language - either ASL or spoken English or Spanish. Sorenson also provides onsite and remote interpreting services between English and various other world languages.

Equal Employment Opportunity:
Sorenson Communications is an EOE, Disability/Age Employer.