Sign Language Interpreter Full Time

International Executive Service Corps; Houston (TX); On-site; USD 21,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

401(k) with Employer Match

Paid Holidays

Paid Time Off

Life Insurance

Job summary

ZP Better Together, LLC is seeking a skilled Sign Language interpreter to provide high-quality video relay, remote interpreting, and on-site services for customers. The role requires fluent ASL and spoken English, professionalism, and adherence to the NAD-RID Code of Conduct.

Training and benefits are provided. Full-time interpreters must work 36 hours per week, with opportunities for up to 40 hours and a comprehensive benefits package including life, disability, and retirement plans.

Qualifications

• Fluent ASL and spoken English required.
• Ability to interpret accurately in video relay, on-site, and remote settings.
• Must pass interpreting skills assessment and complete a 40-hour New Hire Training.

Responsibilities

• Provide high quality video relay, video remote interpreting, and on-site interpreting for consumers.
• Demonstrate professionalism, punctuality, and respect in all interactions.
• Ensure compliance with NAD-RID Code of Professional Conduct and FCC regulations.
• Contribute to exceptional customer service and accurate record-keeping.

Skills

ASL

English Proficiency

Interpreting Skills

Customer Service

Professional Conduct

Education

Sign Language Interpreter Certification/State Licensure

Job description

Under the supervision of the Communication Center Manager, the Interpreter will provide high quality professional Sign Language interpreting through video in a call center and on-site at various customer locations when needed. Interpreters must possess fluent American Sign Language and spoken English language skills, accurate interpreting skills and thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct.

Pay Range: $15-$65 (based on location, education, certifications, and interpreter specialties)

ZP Perks includes a comprehensive suite of benefits to promote health and financial security for you and your family.

ZP Full-Time Interpreters are eligible for the following:

Guaranteed 36 hours per week (potentially for up to 40 hours per week)

Voluntary Life& AD&D Insurance

Employer Paid Short-Term Disability

Community work (when available)

Employer Paid Long-Term Disability

PTO (Paid Time Off)

Pet Insurance

Paid Holidays

EAP (Employee Assistance Program)

FSA (Flexible Spending Accounts)

401(k) Retirement Savings Plan with Employer Match

Legal Plan

Massage Reimbursement

CEU, Professional Development & Tuition Reimbursement

Employer Paid Life Insurance

Job Requirements :

• Must be able to work 36 hours per week
• Must be able to accept new or alternative interpreting assignments for a scheduled shift based on customer demand
• Must pass the company's interpreting skills assessment
• Must attend and successfully complete a 40 hour New Hire Training

Essential Duties and Responsibilities include the following:

• Provide effective video relay service, video remote interpreting, and onsite interpreting for consumers
• Support and model the company's mission and values
• Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
• Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping
• Adhere to all policies and procedures as outlined by the company and all FCC regulations
• Demonstrate the ability to adapt quickly to new and changing technologies
• Multi-task between interpreting effectively and utilizing video-based technology
• Participate in company-sponsored training for Professional Development
• Exhibit the ability to meet performance expectations with minimal supervision
• Possess the ability to work effectively in a fast paced, dynamic environment
• Ability to independently travel. Where driving is required, access to a vehicle, valid driver's license and required insurance
• Demonstrate strong interpersonal skills in all settings
• Fluent ASL and spoken English language skills
• Able to provide accurate interpretation
• Good understanding of Deaf culture
• Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct
• Three to five years of experience in interpreting (preferred by not required)
• As applicable, state licensure or state-required credentials
• You must be 18 years or older to apply

Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees for this job. Employees are expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors.

ZP Better Together, LLC is an Equal Opportunity Employer.